Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Model:
ML9D2LL/A
SKU:
5577810
Your price for this item is $129.99

Customer reviews

Rating 4.6 out of 5 stars with 3116 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

  • Value

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are pleased with the sound quality, comfort, and price of the Beats EP Headphones. Many reviewers mentioned that the sound quality is excellent and that the headphones are very comfortable to wear. The price point is also seen as a positive aspect, with many reviewers stating that the headphones are worth the cost. While some reviewers mentioned that the headphones are not wireless, the majority of the feedback is positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 151 Showing 3,001-3,020 of 3,116 reviews
  • Rated 1 out of 5 stars

    Poor Quality...worse support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones less than a year ago and they have been well cared for. One day, while being unplugged from the iPad, the jack just comes apart, seperates (not broken off in) and gets stuck in the headphone portal. To make matters worse, they (BEATS/Apple) don't stand behind the product, so much for a warranty. Guarantee my next set of headphones will not be BEATS

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Cheaply made

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheaply made.Orignal item did not come hed to repurchase in store

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These don't compare to the old beats I brought. The ones that bare the apple name suck and play really low

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    A gift to one of the friends

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift to of my friends. The review is good for this one. Will see how my friend likes it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fake Dr Dre Apple product They don’t have a serial # My headphones broke and I went directly to the store I purchased them from with a receipt and they would not exchange them or fix them. I called Apple care, they confirmed they were not an Apple product

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    okay product

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earphones have a 'fuzzy sound' after minimal use. Would not buy again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sorry Dr. Dre... ya FAILED!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have given up on this brand. After trying over 3 diff pairs of Dres products I have stopped hoping to find one I'm in love with. From the fit, to the way they are made, I was pretty unhappy with every pair i tried. I ended up gng with BOSE.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lasted barely a month

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered these as a Christmas gift for my college student. First she complained there was a shortage in the thin wire, so only one side works. While checking it out, the Beats headphones jack broke off inside my iPhone! Now I'm stuck in headphone mode, having to fix iPhone and of course the headphones are useless. Thanks Apple

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    broke in less than 6 months

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only use the headphone at home and at the gym riding the exercise bikes. They are already falling apart. I have $20 skull candy that are still in tact after years of way harsher use. I am delicate with the Beats and still falling apart. Didn't last 6 months......

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great audio

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I return this item no practice for my purpose i need one cordless

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Input jack broke within a month of use and Apple is a pain to get service from.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not made like they used to be

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tip of the plug to the cord of these brand new Beats broke off inside my brand new Iphone upon the very first use, the very first time I removed the headphones from the phone. I couldn't believe it. Best Buy better make this right by replacing these Beats and repairing/removing the remaining piece in my phone!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    terrible

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a defect in the part you plug into. I talked to other people, and their set broke the same way. This was a birthday gift, but since 14 days had passed since the purchase I could not return it to Best Buy for another one. The person only had the gift for one day before it broke.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    its beat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    over priced, sound quality is meh..not comfortable on my head

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 28 days ago. One side fell apart. This pair was to replace another pair purchased almost 1 year ago. The first pair's left side failed to transmit audio. Will never buy these inferior headphones again. These deserve a zero rating.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Really good till they break

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a big fan of the beats - they didn’t last long

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    waste of money - poorly made

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones plug broke off in my son's I pad after about 2-3 weeks of use and now headphones don't work at all. We were able to remove piece from his I pad but Best Buy wouldn't return and neither will apple.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Came broken

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product came broken. They are delivering a new one.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Was not happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt like these at all I returned I wanted the solo2

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good sound, but the side arm broke quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won't buy this again as it is not a durable product.

    No, I would not recommend this to a friend