Customer Ratings & Reviews

2 weeks in the left side only charges to 10-15 % and have issues at times connecting one of the buds. Have to put back in the case, disconnect from Bluetooth and then they will work. All software has been updated. Have appointment at Genius Bar to see what’s wrong.

sound quality is amazing , connectivity great pairs immediately with Iphone and fits into the ears perfectly

This product is amazing love it the only thing wrong it that I can’t pair to find my on my iPhone cause it won’t share the location

Love the headphones. Online pick up is so easy! Love it.

I’ve had these headphones previously. I Decided to buy more open box for about 20-30$ cheaper. Upon receiving them, the ear buds pieces were missing, the character was missing, and the replacement earbuds pieces were missing. Returned immediately and expeditiously.

Poorly made the wingstips broke after use of 3-5 months.

Can get a little uncomfortable after a while but everything else is great

Excellent Clarity Noise Canceling works Great. Sturdy Case

One of the best ear buds out there. Secured and comfortable feeling even for long use.

Great but one came off because i sweat a lot and when I picked it back up I realized the black thing was inside out

Very great quality , very loud , nice for pocket and small bags. Multiple colors to choose from. I got them as a birthday gift for my mom

Great buy. Love the color and they work great. Charge fast. Loce the custoner service at Best Buy.

Had these headphones for a year now they are great

Earbuds are cool but I’m really upset because I can’t redeem the “6 month Apple Music for Free”! They sent me an email, I clicked redeem, it brought me to Apple Music and the screen just said “sorry an error occurred” or something like that. And it did this over and over countless times. And when I click on customer service it brings me immediately back to Best Buy and literally says “sorry an error occurred”. I have WiFi it’s connected fine every other thing on my phone using WiFi is fine. I was able to redeem Apple TV + but still couldn’t even get Apple News + the same thing happened. How can you advertise something and not let it be redeemable? And I remember the same thing happened to my beats studio 3’s a while ago when they promised “6 months Apple Music Free” I was so excited man, just to be disappointed again.

The sound in these is just subpar compared to my AirPods. I wanted to love them but I’m not able to adjust the EQ to make the sound feel full. They are comfortable but every time I adjust them I hit the start play button, which is annoying. Sadly I’m one day past the return date or these would be going back to pasture.

Awesome exactly what I wanted, always great and respectful service thank you

Works as advertised, though the battery life could be better.

These beats fit pros have th best sound quality and work great with my galaxy phone.

Nice and secure fit it’s almost similar like the AirPods Pro’s but beats fit pros have a secure fit

I expected more for $200 I wanted to love it , playing music I will give it a five star, the base & sounds are amazing compared to the other guy in the picture. Beats definitely win in this category. Fits perfectly, never fell out and the noise cancellation is superb. Beats win agin. phone call Quality is horrible picking up any noise around you preventing your caller from hearing your conversation. Even in a car ride,gym,mall ect. Bluetooth connection is intermittent disconnecting and reconnecting on its own. I love these headphones so much I have returned two sets hoping I just received a bad pair unfortunately this is something beats needs to address with their software. I will return this pair and become a customer later after they work all the kinks/bugs out. Hoping for a beats fit model 2 soon.