Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$203.49

Customer reviews

Rating 4.5 out of 5 stars with 9135 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the excellent sound quality, comfortable fit, and great battery life. Many also appreciate the heavy bass and appealing color options. However, some customers note that the product does not support wireless charging and that the volume could be better.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 405 Showing 8,081-8,100 of 9,135 reviews
  • Rated 3 out of 5 stars

    Okay

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay. The range from earbuds to phone is weak. I was expecting something better. Could have been cheaper for the quality.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Left earbud went out

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really disappointed with these earbuds. Not only did they fail to meet my expectations in terms of sound quality, but my left earbud stopped working entirely after just a short period of use. This significantly impacted my overall experience, as I could no longer enjoy stereo sound or even basic functionality. I had hoped for a much more reliable product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Overall great sound

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits well and stays in place with the ear bud. The bluetooth was great no breaks in connection, it is easy to get set up with samsung phone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not a clear sound for phone calls

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very clear sound for phone calls,music is great on these buds

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Beat are trash!!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not stay in ear. also volume is trash you can’t really hear whoever you talking to

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    IMHO

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these! My AirPods Pro would always fall out of my ears when I’m working out. The fit tips on the beats keep them in. Best bang for your buck.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just Meh

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly they feel like airpods with a beats logo on it, and not in a good way. Expected better

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Continued to fall out

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried these after trying the Beats Studio buds hoping they would stay on. Again tried all the diff size ear pieces and they still would fall out. They’re too bulky and heavy.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just not for me

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I expected! It didn’t sound as good as the AirPods and not only that but they would not stay in my ears. I just couldn’t spend that much money on a product that just didn’t work for me so I had to return them

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice choice

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these, I have small ears so I can't wear them for too long. However, when I am wearing the earbuds, I love the sound they produce.

    I would recommend this to a friend
  • Cons mentioned:
    Wireless charging

    Rated 2 out of 5 stars

    Beats earbuds

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t stay connected to iPhone and was told others couldn’t hear me

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These suck big time. Terrible audio, terrible noise cancellation. They do not fit in your ear no matter what size ear plugs you use. Charging is terrible and doesn't hold for more than a few hours. The List goes on. I will never purchase beats in any form ever again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Open Box “Excellent”???

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were described as “Open Box - Excellent Condition”, they were not even close. They appeared to have been used a LOT then returned to the store in rough shape. There was excessive wear on the case, and the headphones had several dents & scratches on them. Definitely not what I was expecting for “excellent” condition. Overall, it was a big disappointment. Go with a new pair if possible. The distinction between excellent, good and fair is too vague.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Painfully uncomfortable

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality was ok for the price but definitely not on the same level as Sony or Bose. I could have lived with the sound quality if it weren't that they were the most uncomfortable headphones I've ever had. I've never had an experience where my headphones hurt me but after maybe 20 min of wearing these they were extremely painful for my ears. Everyone's experience with headphones is very unique because everyone has different ears so it may be fine for someone else just not for me. Will be returning these.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not that great

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t stay in your ear while running around or doing housework

    No, I would not recommend this to a friend
  • Cons mentioned:
    Wireless charging

    Rated 1 out of 5 stars

    Do your homework on these and stay away.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought them today and the left ear but won't finish charging and won't connect via bluetooth. Tried all the reset tips and no luck. Definitely do your homework on these, there are a ton of posts online where people have the same issues, some get it day 1, some get it later. I'll be returning them tomorrow.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    They stay in the ears better than others!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is happier with these than he was with Apple products, because they seem to stay in his ears a lot better. Nice guy-gift to give!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great but Case tracking would be nice

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality! The newer airpods have case tracking since these are also apple made it would be nice if they had it as well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Alright option

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t really like how they fit in my ear, despite the “wings” they didn’t really fit right

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good sound, buggy software

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good earbuds but still suffering the stereo volume balance bug where one earbud is louder than the other which is the same for the original beats pro.

    No, I would not recommend this to a friend