Customer Ratings & Reviews

Great to listen to music buy horrible for phone calls. A lot of these ear buds focus on the person using them quality of sound but ignore what the person on the other end of the call is hearing. In the case of these ear buds, I received so many complaints from the person that I was talking to that the quality of the call was horrible. Needless to say, I returned them a few days later.

Glad they send different tips for different ear sizes. Took a bit to get used to the feeling of having them in my ear. They sounds amazing and the mic works perfect

This product is amazing the sounds quality is great.I would recommend this product to anybody. Going to by three more pair for my children thank you for a great gift

I made the mistake of buying this product open box to save like $30, and they broke in less than 90 days. Open box products only come with a 30 day warranty, and I’m not sure how many people buying used will actually pay for buy apple care. These ear buds were MUCH higher quality before apple bought them imo. Whatever you do, do NOT buy this product open box from Best Buy!! Even in “excellent” condition”. I tried to save a few bucks and ended up getting ripped off for $170!!

The fit is less than ideal. I expected these to hold better than AirPods.

These are good for sound. But the fit isn’t great and the noise cancellation in comparison to the competition is poor. I really wanted to like these but the just didn’t work out.

I absolutely love the sound quality but the fit is awful. They hurt, and ive given them their time and effort. So now im sad.

[Employee of bestbuy] Just couldn't get them to stay in my ears, no matter which fitting I used. Returned and purchased another pair of Powerbeats Pro.

The new added feature to the fitting of the earbuds took away from the snug fit that the other model gave. Other than that I saw no difference.

They're not what I expected when they were installed, no problem, but then they start to bother you and make your ear uncomfortable. It was a bad decision, and I opted for another brand.

Sound good. Only last about a year. I have a pile of these that are junk. At 200 a pop it adds up over time

There good headphones but they kept falling out of my ear other than that there good I liked the over the ear beats better than these

I was really disappointed with these earbuds. Not only did they fail to meet my expectations in terms of sound quality, but my left earbud stopped working entirely after just a short period of use. This significantly impacted my overall experience, as I could no longer enjoy stereo sound or even basic functionality. I had hoped for a much more reliable product.

I was disappointed w/these, however they may be great for somebody else. I could never get them to fit right & they always hurt even the small size. If I didn’t try to make a deal w/them they would fall out of my ears.

It’s okay. The range from earbuds to phone is weak. I was expecting something better. Could have been cheaper for the quality.

The sound is great if you are listening to music or whatever.... But hello are you there... No one can hear me clearly no matter what I change about the settings. I returned them.

Will not stay in ear. also volume is trash you can’t really hear whoever you talking to

It fits well and stays in place with the ear bud. The bluetooth was great no breaks in connection, it is easy to get set up with samsung phone.

Not very clear sound for phone calls,music is great on these buds

These suck big time. Terrible audio, terrible noise cancellation. They do not fit in your ear no matter what size ear plugs you use. Charging is terrible and doesn't hold for more than a few hours. The List goes on. I will never purchase beats in any form ever again.