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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 9122 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 418 Showing 8,341-8,360 of 9,122 reviews
  • Rated 3 out of 5 stars

    To small

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't like how loose they felt in my ears. Felt like they could fall out anytime...

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ehh

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They still hurt my ears wicked badly.. tried the studio pros too and they were defective

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    They worked great in the beginning

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have experienced a recurring issue with these headphones/earbuds, requiring two replacements due to frequent audio cutting out and persistent crackling sounds after prolonged use.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cheap

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds were fine, but the case felt super cheap and wobbly

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Popping like popcorn!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They pop out my ear often, fortunately I’ve found them or caught them each time.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just an average product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bothered my ears. The plastic part is kind of annoying.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right side earbud would not power on so had to return.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case of the earphones looks cool, but the silicon hook is too big for my ear.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Beats Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only problem is i have to keep adjusting them for a perfect fit

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Consider sticking with Apple Air Pods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yeah…not a fan. If I could do it over I’d get the ones that go over your ear. These slip out all the time and if you try to adjust the fit during a call, 9 times out of 10 you disconnect the call. And yes, I did change to the smaller silicone ear cushion. It’s meh, not horrible but not worth the money

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Honestly disappointed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is ok. If you sweat, these will not stay in your ears.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent sound, hurt my ears

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My ears were jot made for these but love the aesthetic

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Pure Garbage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return this product 3 times because each time I got the product it didn’t work or was defective. The last time I return the product i had to deal with Best Buy’s terrible customer service who tried to charge me $60 more for a different color of the same. Avoid dealing with Best Buy and if you are going to buy tech just buy online

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Dr Dre beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re not really what I expected from Dr. Dre but they’re ok

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fixed wings, need a way to replace them with something smaller

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not as good as they should

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these in April, were great for a couple of months. Here lately though they have started cutting out in both ears, sometimes either ear. It seems that it is from the higher frequencies.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beats Headphones.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones because of the different variety of colors but I sent these back and purchased beats pro because these beats pro were hurting my ears even though I changed the ear cushion.

    No, I would not recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Delivery driver perfection

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having now owned many different types of Bluetooth headphones, ranging from truly wireless earbuds to over ear headphones, I’ve developed a wishlist for what I want in headphones and have always had to settle for certain features being unavailable or well out of my price range. The beats fit pro are the closest I’ve ever gotten to perfection. From an all around use standpoint these are phenomenal. I was primarily looking for something that would be well suited to my job as a FedEx driver. Something comfortable, with great sound, long battery life, a good awareness mode and well integrated with my apple ecosystem. All of those items are checked off here. Compared with others I’ve used they are superior in virtually every way. I typically work an 8 hour day, and use these most of that time. They last about 6.5 hours on a single charge, and will pick up another 2 hours in about 5 minutes charging in the compact case. The case will charge them fully 3 times before becoming depleted itself. It uses usb-c to charge and unfortunately does not support wireless charging which is possibly the only negative about this product. All day comfort is a must for me and they fit perfectly and never budge. It feels like they aren’t even there. I understand everyone is different and this may not be true for all but for me it is a perfect fit. Similar to AirPods Pro they have the H1 chip allowing full integration into the apple ecosystem with seamless device switching, “hey Siri” support, text and notification announcement, and the famed one-touch pairing. It all works flawlessly and is extremely helpful giving me hands free access to notifications and texting while I’m making my deliveries. Sound quality is excellent, they have a fantastic range for their compact size including a surprisingly strong bass note. Considering bass is partly what the beats brand is known for it is not completely unexpected. The aware mode is what I use most so I can hear my surroundings and know what is going on which is important. They transfer just enough exterior sound through to make it feel like I’m still connected to the outside world without severely impacting the music I’m listening to. When I’m at home I get to transition to noise cancellation. I’d say having used AirPods Pro these are nearly identical with the noise cancellation quality. That is to say they are very good but not the best I’ve tried. Much better than the beats studio buds, but nowhere near as good as something like Bose quiet comfort. Overall, I am extremely impressed and happy with these earbuds. They check off all the boxes for me, and are absolutely perfect for my profession where I need awareness but would still like quality sound and all day comfort. The only thing they lack is a wireless charging case but it’s a very minor complaint. If you are looking for something that can keep up with an active lifestyle and are an audiophile you will find a lot to love in these.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    These are not for me

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These hurt my ears I had to stop using and get EarPods because the curve tip that sits in my ears was beginning to leave a mark it’s hard and it hurts overtime

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones for my apple products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from my old Bose wireless to these. So far I’m pleased. The ear fit sometimes isn’t perfect, and sometimes when adjusting the ear piece it accidentally presses the button causing the song to stop. That’s somewhat irritating but otherwise these are great.

    I would recommend this to a friend