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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 9122 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 421 Showing 8,401-8,420 of 9,122 reviews
  • Rated 1 out of 5 stars

    Bad service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My package was stolen. They told me to file a police report, I got a police report and they still didn’t issue me a refund or a replacement. I will never order from them again. I’m so disappointed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do waste Your Money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible sound quality treble and bass. Noise cancellation is possibly the worst NC in any earbud I have purchased. Dont waste your money, I returned after 1 workout.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not great for running

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great until I ran without a hat/headband and they kept falling out. I’m lucky I didn’t lose one.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a fan

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I perfer Airpods over these. They aren’t as comfortable and don’t cancel out the noise. I’ll use these as a backup pair.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wife's gonna love them!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got myself a pair 6 months ago and they work excellent!! My wife has a phone case this color purple and its gonna match perfectly!! Cant wait to see her expression come X-Mas time.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I own 2 sets a black pair and white pair. Recently I’ve notice every time I go to gym one ear bud constantly disconnects, reconnects, then eventually both cut off. Doesn’t matter which it happens with both. I’ve tried hard resetting phone and beats headphones. I’ve even tried resetting Bluetooth and reconnecting. Issue is reoccurring constantly. Never had the issue with Beats Pro only the Beats fit pro.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Stick with AirPods

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These didn’t stay in my ear near as well as AirPods, regardless of the size I tried. It would be impossible to run with these

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Widespread Charging case issue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right headphone will not charge, even when they were brand new, after abundant research I found out it’s a super common issue with no fix, there’s a 1% chance the right one is actually charging when it’s in the case so more often than not when you open it the left is at full and the right completely dead.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came home went to charge the buds. The left ear would only charge to 75%. Left it plugged in all night. Placed the buds into my ears. The left ear bud would not work even with a 75 % charge. Tried all the trouble shooting nothing worked. Just returned them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the sound is good the fit is extremely uncomfortable its like im in pain before i put them on

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very good earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good earbuds. I'm an android user so I was told only ios users can adjust the EQ. These by earbuds have just a little too much treble. Music sounds great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money at all. Average sound, bad battery life. Terrible connectivity with Samsung.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not Great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not really like them. Sound quality not very good and they do not work well with Android only apple.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for me

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive tried every size but they constantly fall out of my ear. turning my head, facial movements, etc. battery life, connection are great.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A Totally Mess Earbuds !!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is the second one that I bought, and is a mess ! Disconnect and connect for itself into my IPhone Don’t buy this, is a wasted of money !!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work out of the box. Returned it and wasn't asked if I wanted a replacement, they just credited my card.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Mrs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is not what I expected, the quality of calls and people complain of static and noise. Not meant to use with cell phone callseven though it’s a capable pro version

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wish I returned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They aren’t truly sound canceling and fall out constantly. They do sound better than AirPods.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of sound was not that good. Plus they dont have more ear plug attachments to change and so they kept falling out my ear.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried all of the ear tips what in the box, but it keep saying that it’s not fitting correctly. Sound is okay. But for $200 price range, not worth. For better fit, vista 2 would be better.

    No, I would not recommend this to a friend