Customer Ratings & Reviews

I don’t really care for these, they kept falling out of my ear so I gave them to my daughter and she complains of the same thing.

They were not truly noise cancelling. I could still hear everything around me. They were also not made for women with small ears.

Not worth the money. Doesn’t hold battery charge. Wasted $200.

This is not worth the money at all. The buds don’t stay in your ear if you move around a lot. This is really annoying for a $200 buds. Tbh I would not recommend.

Noise cancelling not very effective. In Comparison to bose. It’s not effective.

Had to retire 3 pair because of a hardware issue and they all had issue with transparency mode when listening to something clap your hands they would disconnect

Headphones don't stay connected with my phone. Not understanding why, but they just don't stay connected.

Uncomfortable, not loud enough and they would fall out at times

Fell off my ears, good quality but wouldn’t stay in

Do not buy these. The right side will not connect. I bought a second pair. The left side does not connect. This issue is all over the internet. Now I have to send them back to apple to repair or replace.

Been having issues with these buds dying on me. Plugged them in and apparently not even the case charged. Don’t want to say extend the return window to allow actual use of the product, but it’s Best Buy, what did you expect?

One dead earbud. I tried to get it going for a minute, then I read reviews from other users. Apparently this is a common issue. Packed them up and returned them the next day.

The wireless earbuds was okay. I ended up returning them because they keep falling out when I was working out.

Good but they keep being made cheaper and cheaper. The case itself feels very chintsy. Very average product.

Not worth the price! Ear buds very poor quality for the price and they broke in less than 6 months. Does not work well with android products. Could not even update the earbuds. I will never buy a beats product again!

Honestly the most uncomfortable earbuds. Very sad to say. My son hate then, and I thought he was being dramatic, so I took them. And I agree! There uncomfortable and painful after an hour. Next time staying with Bose or Apple AirPods.

Not comfortable. Doesn’t come with plug to charge. Always presses button accidentally when trying to adjust fit.

Gone through two sets of these headphones in one year either case and headphones not charging or headphones not connecting to each other when in use would not buy them again.

After 6 months (or less), the wings start to tear and ARE NOT covered by the warranty. I googled this and found many people had this same issue and the same tear. (there is a discussion thread on the apple support page that people have posted pictures of the same tear that i have)

Best earbuds around--highly recommend......................................................................................