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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 9122 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 424 Showing 8,461-8,480 of 9,122 reviews
  • Rated 2 out of 5 stars

    Less value for the spend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible sound for the receiver, the fit is a bit tight if you are used to AirPods. Music quality is good.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't bother. Expensive piece of junk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible. Out of the box, the left side didn't work, but it's past the return internal (item was a gift that was opened > 14 days later) so we have to attempt warranty support.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love these!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I swapped from AirPods Pro 1st gen to these. I honestly cant tell the different other than pressing a button on the earbud.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buffering sound that would not go away. Would not recommend to anyone. Returned this item. Also did stay in ear.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor volume and sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is poor and low volume even on highest setting

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earbuds. Best option if you don’t want the look of AirPods but want all of features that come along with them.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    disappointed as they were uncomfortable

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never used mine because they hurt my ears. I am upset because they would not let me return them even for credit.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microphone on both side is not working right. Other situations is I can't return on best buy or Apple store. On Apple just received to send to they fixed that's the warranty that I pay. And i wanna my money back.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I was lucky

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was lucky that I had an extra case for the earbuds the case doesn't keep the charge it loses over time

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Beats fit pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One earbud didn’t work. The earbuds kept fall out of the ears, the design didn’t fit me.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphone doesn’t stay on my ear and the sounds isn’t the best in phone calls.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beats fit pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 pair...wife didnt like them either, returned to store

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never get this headphones again. Keep coming out when I’m working out. I was so mad using this headphones I give it to my girl

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Earbuds don’t fit well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t feel secure in my ear all the time I’ve changed the piece to go in my ear no help I don’t recommend them

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I returned them and got bose instead

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the ones from bose better. These didn't feel right in the ear.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible product. Had to exchange Bose for these as Bose model was no longer available. Noise and static. Now one is lost due to accident and the locator app only locates when both in same place. Bose products much better. Replacing with Bose.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet Beats

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my wife to replace a pair of JBLs that kept losing connection. She loves these Beats pros more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced older beats

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loved his old beats over the ear ones but since they’re older now and discontinued he’s trying these.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Merry Scamass

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is not for the quality of the item its for staff who work that day. Bought this one before xmass and I didn’t know that was on sale in their website, i bought this item in best buy milpitas McCarthy. The guy didn’t told me about the prize on sale in their website to match the price. I was disappointed when i found out this item was on sale.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Unsatisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as Christmas gift and the ear piece keeps falling out and isn’t able to stay in place.

    No, I would not recommend this to a friend