Customer Ratings & Reviews

Very good ear bud ever. Tops all i have ever used.

Absolutely one of the best purchases of my life. The music is so clear clarity omg

I really love these headphones. And the ill be honest the color is more than half the reason i bought them. But dang these are so bad. They cut in and out if you're in a crowded gym. Nothing is worse than your headphones cutting out mid drop during a set. I like how they fit in my ear but they can make then feel sore i had to get use to them the first week. I feel the sound quality is also mid i mean it gets loud just not to the point where I’m like dannnnggg these are good. Still ill be rocking these until they crap out on me then ill probably just end up getting AirPods again.

I love them They are so cute and it’s very helpful for my work. I would recommend this to my family members

Love the sound!!!! The fit is amazing!!! Feels like surround sound

This product is amazing love it the only thing wrong it that I can’t pair to find my on my iPhone cause it won’t share the location

Great but one came off because i sweat a lot and when I picked it back up I realized the black thing was inside out

Earbuds are cool but I’m really upset because I can’t redeem the “6 month Apple Music for Free”! They sent me an email, I clicked redeem, it brought me to Apple Music and the screen just said “sorry an error occurred” or something like that. And it did this over and over countless times. And when I click on customer service it brings me immediately back to Best Buy and literally says “sorry an error occurred”. I have WiFi it’s connected fine every other thing on my phone using WiFi is fine. I was able to redeem Apple TV + but still couldn’t even get Apple News + the same thing happened. How can you advertise something and not let it be redeemable? And I remember the same thing happened to my beats studio 3’s a while ago when they promised “6 months Apple Music Free” I was so excited man, just to be disappointed again.

The sound in these is just subpar compared to my AirPods. I wanted to love them but I’m not able to adjust the EQ to make the sound feel full. They are comfortable but every time I adjust them I hit the start play button, which is annoying. Sadly I’m one day past the return date or these would be going back to pasture.

Cool cool I’ll be home in about an half a hour or so so I’m going to

I would definitely continue to but anything apple.

In love with my headphones would buy them again love them

I expected better quality from apple. The auto connect needed to be reset multiple times. The sound quality for music was great for calls not so much. I spent to much money on the purchase of these to have as much frustration as they have given me. Not worth the money at all. I prefer samsung buds fe over beats truefit pro

My ears are on the smaller side, and these are very uncomfortable and are actually painful. I’ve tried each size of insert as well but I can only wear them for maybe 20 minutes before needing to take them out. After removing them my ears are sore for at least 30 minutes. They also suck for phone calls. If you try to readjust the headphones in anyway, it’ll hang up on your call. Bestbuy only has a 15 day return period (I thought it was 30). I came back from a family emergency out of state and when I went to return them, I was told I was a week too late. I was told to contact customer support because they “could help” and all they said was ‘sorry they hurt your ears, but we have to abide by our 15 day policy’. This is my first awful experience with Bestbuy so I’m pretty bummed.

My earbud ripped, not the.small cover but where it has the b

Perfect gift for my mother in law! Exactly what she needed. Amazing sound! Just an all around Grest product!

People say I’m muffled and can’t hear me.. plus they don’t fit properly in my ear.

The quality is not anything like the beats headphone. The sound is very low and it echos. The battery life is very good but it doesn’t matter if I can’t hear. I’m going back to my AirPods.

I don't think it's a hidden secret that Beats brand is heavily biased toward bass and low end, these buds aren't the ones to change that trend. Now to some that's not a problem but for me results are mixed. Hip-Hop and Rap tracks sound brilliant. 'Simon Says' by Pharoahe Monch hits hard in these buds. But at the same time having the bass pulled out front and center on tracks like Lynyrd Skynrd's Simple Man doesn't sound quite right or as balanced as the track should be. Results I found to be consistent across all genres of music. Movies, YouTube, and other video media actually sound great. There's a nice natural blend when playing back video taken on my phone. So much so that I thought it was ambient noise and not the buds. Fit-wise, these get high marks. They sit as secure as they can without being uncomfortable, perfect middle ground. No jostling with quick or sudden movements and comfy enough to take a nap it (provided you aren't a side sleeper). I like the simple tactile button press ergonomics. It's firm enough to not press accidentally but is right on the spot when needed. They are pretty quick to charge to. I don't think I ever had to wait any more than 2 hours on empty to completely reach 100% charge. Although I was using a fast charging USB type-C power brick. A few last notes. If you are planning to pair these beats with an android phone, then the Beats App is required. At least during the initial pairing. And also if somehow you lose Bluetooth connection the only way to reconnect it, is to place the buds back in the case and open and close the case. At least I couldn't find any way to pair them directly without the case. So make sure you keep the case with you. So I think if you primarily listen to bass heavy music these buds are a good choice. If you prefer a more balanced pair, then a little homework and research will do you good.

Truly disappointed in more ways than one. How can I wear something, if they don't fit, don't stay in place, don't cancel noise, don't have quality sound, and aren't comfortable? These are the worst! I gave it 6 months for then to get better but they didn't. Noise cancelling gets 0 ⭐ Sound quality 1 ⭐ Comfortable fit 0⭐ Stay in place 0 ⭐ These are the worst! I bought about 5 beats for Christmas gave the cheaper ones away (what a mistake). There's no comfortable fit at all the ear bud is too big....I bought different ear bud plugs and it's still awful fit. They never have stayed in place so a workout with these are a effing joke. Sound quality is meh. I've had better for sure!