Customer Ratings & Reviews

This product is amazing love it the only thing wrong it that I can’t pair to find my on my iPhone cause it won’t share the location

Poorly made the wingstips broke after use of 3-5 months.

2 weeks in the left side only charges to 10-15 % and have issues at times connecting one of the buds. Have to put back in the case, disconnect from Bluetooth and then they will work. All software has been updated. Have appointment at Genius Bar to see what’s wrong.

great buy would buy again sound quality great great fit

Can get a little uncomfortable after a while but everything else is great

So far not happy with the battery life, drains very quickly. Also the left ear bud only charges to 96%, will not change to 100%. Sound is good but with other issues thinking of returning them.

Love the headphones. Online pick up is so easy! Love it.

Great but one came off because i sweat a lot and when I picked it back up I realized the black thing was inside out

The sound in these is just subpar compared to my AirPods. I wanted to love them but I’m not able to adjust the EQ to make the sound feel full. They are comfortable but every time I adjust them I hit the start play button, which is annoying. Sadly I’m one day past the return date or these would be going back to pasture.

Earbuds are cool but I’m really upset because I can’t redeem the “6 month Apple Music for Free”! They sent me an email, I clicked redeem, it brought me to Apple Music and the screen just said “sorry an error occurred” or something like that. And it did this over and over countless times. And when I click on customer service it brings me immediately back to Best Buy and literally says “sorry an error occurred”. I have WiFi it’s connected fine every other thing on my phone using WiFi is fine. I was able to redeem Apple TV + but still couldn’t even get Apple News + the same thing happened. How can you advertise something and not let it be redeemable? And I remember the same thing happened to my beats studio 3’s a while ago when they promised “6 months Apple Music Free” I was so excited man, just to be disappointed again.

Great buy. Love the color and they work great. Charge fast. Loce the custoner service at Best Buy.

Awesome exactly what I wanted, always great and respectful service thank you

Had these headphones for a year now they are great

I expected more for $200 I wanted to love it , playing music I will give it a five star, the base & sounds are amazing compared to the other guy in the picture. Beats definitely win in this category. Fits perfectly, never fell out and the noise cancellation is superb. Beats win agin. phone call Quality is horrible picking up any noise around you preventing your caller from hearing your conversation. Even in a car ride,gym,mall ect. Bluetooth connection is intermittent disconnecting and reconnecting on its own. I love these headphones so much I have returned two sets hoping I just received a bad pair unfortunately this is something beats needs to address with their software. I will return this pair and become a customer later after they work all the kinks/bugs out. Hoping for a beats fit model 2 soon.

Works as advertised, though the battery life could be better.

Twice we had to return because left ear doesn't work. Now we will be returning again the third and final time.

The case might feel flimsy but they actually fit in my ear -- which I expect from my earphones. The only downside is that I actually had a quality issue with my pair. Luckily, I have an AppleCare+ so I was able to get them replaced.

I have own AirPods but there is not comparison with h this beats they are amazing I just can stop expressing how good this Earbuds are please give yourself a treat and experience what a quality affordable Beats Earbuds are.

Cool cool I’ll be home in about an half a hour or so so I’m going to

It’s a good thing ig idk just give me my points please