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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 9160 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are pleased with the exceptional sound quality and the perfect fit of these earbuds, which many users find comfortable for exercise. While the battery life and heavy bass are frequently highlighted as positive attributes, some users noted that the volume could be improved. Additionally, a few customers expressed disappointment regarding the lack of wireless charging capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 354 Showing 7,061-7,080 of 9,160 reviews
  • Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these earbuds, but I feel like the transparency isn’t nearly as good as that of the AirPods Pro. It’s decent but not on par. Otherwise very good.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    Wing tips are too aggressive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbud wing tips hurt my ears, they were comfortable while wearing but after taking them out my ears hurt.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ehhh…

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to like these. But the right ear bud will not connect. I did eveything rhat was mentioned online to get them to work but they just wont. I tried multiple devices and it just wont recognize the right ear bud. I will be returning these tomorrow. Not sure if i will exchange for a new pair or not. Disappointed, ive never bad a problem with other beats products.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not very comfortable after a short while

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They didn’t work for me. Great sound quality though. I returned mine because they started to irritate my ear after a short while due to the curvy design. It may work for others.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 3 out of 5 stars

    Decent sound poor fit

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Decent sound however didn’t fit ear’s well. Tried different size pads, still fell out frequently while running

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Beats find

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new fit beats a lot. I was able to buy them at a refurbished price at BestBuy Pentagon which only had one left.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ear phones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good for the first 6 months or so but then i ran into some issues with not charging and if i only have the right one in the i cannot be heard on phone calls

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not for my ears

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were good but my ear canal was too little because they kept falling out. I change to the one that goes around your ear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them for everyday use. They work super good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied customer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphone. No complaints, easy to maintain

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a different brand in which I hated. Ended up buying these and I wear them all the time!

    I would recommend this to a friend
  • Cons mentioned:
    Wireless charging

    Rated 3 out of 5 stars

    Needs refinement.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A solid product but for the price the case should have felt sturdier and offer wireless charging. They did fall out of my ear even though they have the wing tips to hold them.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied! Great sound quality & also good at using while on calls.. fits well & no complaints after 1mo just yet..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed new ones since my old ones were coming apart. These work great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They still fall out of my ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have small ear so I figured this would be great. They still fall out of my ears so back to the drawing boards to find some that will not fall out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just as i expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did my reviews in these ear buds and im glad i got them, i gave it a 4 star cause the ones i got, it sometimes disconnects and it would get difficult, best to just unpair and pair it back it will work fine.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not a comfortable fit for my ears

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned them. I love the idea of the H1 chip to seamlessly switch between devices and the sounded pretty good, but unfortunately they were uncomfortable after only a couple hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice earbuds but i have a android some features i was use to with galaxy earbuds beats don't have. The case can't be used with power sharing. It was my fault for listening to a apple fan boy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Quality Sound, uncomfortable

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and the noise cancelling was too notch. Had to return because the tips were very uncomfortable.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Noise Cancelation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person u r on the phone witb can hear Everything in ur background very Loud and clear. Not sure really sure how the Noise Cancelation works.

    No, I would not recommend this to a friend