Customer Ratings & Reviews

Amazing earbuds but does kinda hurt your ear after a while!

Great sound but the button gets in the way when I wanted to take them out.

One of the best wireless headphones I’ve had for working out

Purchased as a gift for my husband. He loves the beats however he feels the battery life could be longer.

They Sound Wonderful, Work for a long time never any issues

Amazing product. Works great, no issues. Perfect for all day use.

Love these buds for the gym. Was between this and the airpod pros, but they fall out of my ears while running

Best thing I’ve bought in a long time so glad I purchased them

This is my 2nd pair. I love them. Only wish they had a locator sound feature.

Best pair I’ve ever purchased! Only thing is they do cut in and out sometimes, but only for a split second or two.

I got a pair for lot family member and they love them and tell their friends

Got these hoping for an AirPod Pro replacement that would do a better job staying in my ears. I’ve had my Pros since they launched and have always liked them, but I sweat a lot when running and they tend to work themselves loose. I was hoping these would solve that problem. Sound quality is fine, but I don’t think it’s really better. The wings also work as advertised, but I was never able to get the earpieces to get a good seal like I could with the AirPods, so it was somewhat of a moot point. They always felt unsealed, and the ANC didn’t feel as effective as a result. Now, the reason for the 2-star rating: there is a low ticking noise in the left bud with ANC or social mode on. If you turn that function off entirely, it goes away, but that’s the ONLY way to make it go away. I initially thought it was just my unit and I could fix this by exchanging them, but upon research, it appears this is a widespread issue. Saw one person on an Apple forum that had returned/gotten a new pair 6 times, with each new pair having the same problem. I’m not paying $250 for AirPod Pros with wings, except factory defective. It’s probably a software issue, but these had been out for several months at the time I purchased mine, why is that not something they’ve fixed? Returned them and will continue to use my AirPod pros.

Daily airpod pro user. Im a big fan of airpods, but there limited for workouts (constantly falling out). I tried these beats and they are spectacular for this purpose. However the case is big and feels cheap. Also, if you a wireless charger user, these are lacking that feature. Workouts: beats. Everything else, airpods.

Truly can not complain outside of the earbuds losing connection to my phone from time to time. Or whenever they aren't really close to it.

Bought them as a gift for Christmas. The person spent two days trying to get them to work. Even going to an Apple store thinking it's the IPhone. Turns out to be bad Beats ear pods. Return to BestBuy for a replacement. No in stock. Now have to wait weeks. Also, BestBuy canceled the warranty, even though I'm a BestBuy Totaltech Member. They also canceled Apple Air Pots because they were on the same order. Took over 20 minutes to correct the Apple warranty problem. Now I'll have to work on the warranty for the new Beats Ear Pods when we get them.

Very great purchase, i would definitely purchase from this brand again

While the sound quality is fantastic, have trouble with them falling out.

[Employee of bestbuy] After a while using them it starts to hurt, but overall they are good.

The beats fit pro is perfect on my option only draw back is when my ear sweat when working out it move out my ear

I tried to get the app to work for this but it turns out that I have a Samsung and they don't work together so I ended up returning it.