Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 9160 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are pleased with the exceptional sound quality and the perfect fit of these earbuds, which many users find comfortable for exercise. While the battery life and heavy bass are frequently highlighted as positive attributes, some users noted that the volume could be improved. Additionally, a few customers expressed disappointment regarding the lack of wireless charging capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 393 Showing 7,841-7,860 of 9,160 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great Sound

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality, but it is a little big for my ear.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Happy so far

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product works as expected. Noise cancelling could be better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good headphones

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They someotmes come out the ears but other than that its not that bad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Christmas gift

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My nephew is enjoying his Christmas gift!! Uses them at the gym

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fit not for everyone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Needed some new earbuds and they work as described in all reviews.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great unit

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear pieces , easy to set up and get started, definitely would recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Truly the best

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny, awesome doesn't do it justice. Best Buy Customer Service Rocks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beatspros!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my beatspros, they are great to work out in, use at work really anywhere!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product works well and works just as described great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 pairs lol.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the first pair that I had to get a second set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Music

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing as wonderful thank you best buy xfuujbbbgc TY uu

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s are the best headphone’s I’ve ever had!!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not Happy with purchase

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these Beats. The left one did not work. Called Apple. They replaced everything. Got the replacements in the mail. Now the right one is not working. I am currently still waiting on the right earpiece to get to me 3 weeks after purchase. They ensured me it was not anything I’m doing wrong, so it has to be the product. Trash should have stuck to my AirPods.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beat pro

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them glad i left jabra . Love love love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy boy

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with his beads pods no complaints so that’s good!!!

    I would recommend this to a friend
  • Cons mentioned:
    Wireless charging

    Rated 1 out of 5 stars

    Garbage, will not work

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these, the right ear bud does not connect, and will not charge all the way. hasnt worked since it was brand new, I have not had a chance to enjoy these yet. My opinion is its complete garbage since it does not work as a brand new item.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Beats Pro

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charging cord is way too small. Cord should have been as long as the iPhone cord.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Work Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great, love the fact that there are no cords between them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd pair and it does what it needs to do. No complaints here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love em!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t receive my package on time so they reshipped got it a lil late good experience tho

    I would recommend this to a friend