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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 9160 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are pleased with the exceptional sound quality and the perfect fit of these earbuds, which many users find comfortable for exercise. While the battery life and heavy bass are frequently highlighted as positive attributes, some users noted that the volume could be improved. Additionally, a few customers expressed disappointment regarding the lack of wireless charging capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 405 Showing 8,081-8,100 of 9,160 reviews
  • Pros mentioned:
    Fit

    Rated 2 out of 5 stars

    Unknown Cause

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right ear piece kept coming out and dropping to the floor. Left one was staying in place really well.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Pricey can do better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my granddaughter for Christmas. She’s happy with them but I found them to have too much base. When compared to the apple I preferred them. Noise does come through but pairs easily to phone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 2 out of 5 stars

    Dont care for Beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They really didnt fit my ear properly no matter what I did. The noise cancelling was far from adequate. Lots of Bass when jammed in your ear which will last about 10 seconds

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    They’re alright

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re fine for listening to music, but definitely not for heavy gym sessions.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Great when it works

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this product, was great…better than Air-pod pros for me, but product stopped working after a month. Thankfully was able to return

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Beats my ears hole

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Products great but they hurt my ears. I can not sleep with these, and after 20 mins my ear canal hurt regardless of the earbuds size selection. They all hurt . I don’t wear for long periods of time

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Horrible Sound Quality for Phone Calls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to listen to music buy horrible for phone calls. A lot of these ear buds focus on the person using them quality of sound but ignore what the person on the other end of the call is hearing. In the case of these ear buds, I received so many complaints from the person that I was talking to that the quality of the call was horrible. Needless to say, I returned them a few days later.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    One of the best pair ive ever owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad they send different tips for different ear sizes. Took a bit to get used to the feeling of having them in my ear. They sounds amazing and the mic works perfect

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Beats buds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality not good at all……I have skull candy ear buds that sound just as good. Case is very slick; not easy to open.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Maybe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is amazing the sounds quality is great.I would recommend this product to anybody. Going to by three more pair for my children thank you for a great gift

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Uncomfortable, loose fit with poor anc

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good for sound. But the fit isn’t great and the noise cancellation in comparison to the competition is poor. I really wanted to like these but the just didn’t work out.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Great sound, but hurt ears.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the sound quality but the fit is awful. They hurt, and ive given them their time and effort. So now im sad.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were pretty cool headphones but they ain't the best .

    I would recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Wouldn't Stay in Ears

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Just couldn't get them to stay in my ears, no matter which fitting I used. Returned and purchased another pair of Powerbeats Pro.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Wireless charging

    Rated 1 out of 5 stars

    Beats ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible quality for an Apple owned product. Only one ear bud would connect to iPhone. Did research and appears to be common. Returned and went with another option.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    So So!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new added feature to the fitting of the earbuds took away from the snug fit that the other model gave. Other than that I saw no difference.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    1 yr life expectancy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound good. Only last about a year. I have a pile of these that are junk. At 200 a pop it adds up over time

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed w/these, however they may be great for somebody else. I could never get them to fit right & they always hurt even the small size. If I didn’t try to make a deal w/them they would fall out of my ears.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Mediocre call quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great if you are listening to music or whatever.... But hello are you there... No one can hear me clearly no matter what I change about the settings. I returned them.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    There okay

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There good headphones but they kept falling out of my ear other than that there good I liked the over the ear beats better than these

    I would recommend this to a friend