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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 9160 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are pleased with the exceptional sound quality and the perfect fit of these earbuds, which many users find comfortable for exercise. While the battery life and heavy bass are frequently highlighted as positive attributes, some users noted that the volume could be improved. Additionally, a few customers expressed disappointment regarding the lack of wireless charging capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 429 Showing 8,561-8,580 of 9,160 reviews
  • Rated 5 out of 5 stars

    Good sound and great transparency

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good ear buds can be a little uncomfortable at first but got used to them quick.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Do not suggest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buds do not stay in my ears no matter what size I change the ear piece to.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great for music, terrible for calls.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for music, terrible for calls. They also don’t stay in the ear easily regardless of the adapter you use. Also, there is a button on the side that if pressed hangs up the phone or stops music. Not a good headphone for traveling or calls.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Save Your Money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    save your money. Wing tips will tear after a while of use. For the price this shouldnt happen.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Wireless Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound but couldn’t get the product to stay in my ear

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible fit

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don't stay in my ears. The tips hurt. Constantly falling out. I've changed the little rub parts to all sizing. Upset I couldn't get insurance to trade them in like Samsung products now that money-sucking Apple owns Beats. Waste of money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dead on Arrival

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They didnt work, dead on arrival. I do not recommend

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Uncomfortable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They get a little uncomfortable after an hour or so.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound was awful. Even with the volume turned to max, I could barely hear music, podcasts, etc. Troubleshooting didn't fix the problem. When I looked online, I saw other people had the same problem with this product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Genuinely poor quality product, mine broke within 3 months of purchasing despite no damage and never canceled sound in the first place.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for me!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter what ear tips you use they fall out of your ears. Sound quality is poor when talking to someone one the phone. They are very sensitive to touch, while on a call you cannot adjust them to secure them in your ear or else they will disconnect the call. Missed my return date by 3 days. Now I'm stuck with them.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Mic no good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for listening music. Microphone is not as good.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Mediocre "sport earbuds"

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money. If you leave them in your car during the summer they will not connect. Almost never automatically connects. Worthless in suana. Wish I could return.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beats Fit Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dont fit well,,,returned this item. I DID NOT LIKE THEM

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beats

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio on left piece is very bad. Sounds like a malfunction. I would not recommend it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase from Best Buy. They beat everyone on pricing!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not good for the phone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the gym but I can't have a conversation on them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke in less than a month and not fixable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered these as Christmas gift for my son. He used them only a few times and they broke. We called to have them fixed or replaced and was told since I didn’t purchase the warranty there was nothing I could do. So extremely disappointed. They didn’t last a month. I should’ve been able to at least exchange them. Poor service.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NEVER BUY FROM BESTBUY AGAIN

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horribly painful and there isn't any noise cancellation whatsoever. In addition, when calling, customer service reps. will lie to get people off of the phone and back into a retail store. I'll NEVER BUY FROM BESTBUY AGAIN

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Very responsive The best selection I ever made for earphones

    I would recommend this to a friend