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Customer Ratings & Reviews

$164.97

Customer reviews

Rating 4.5 out of 5 stars with 9131 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 424 Showing 8,461-8,480 of 9,131 reviews
  • Rated 1 out of 5 stars

    SSG

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy these. The right side will not connect. I bought a second pair. The left side does not connect. This issue is all over the internet. Now I have to send them back to apple to repair or replace.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Stick with apple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not comfortable. Doesn’t come with plug to charge. Always presses button accidentally when trying to adjust fit.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your money

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 6 months (or less), the wings start to tear and ARE NOT covered by the warranty. I googled this and found many people had this same issue and the same tear. (there is a discussion thread on the apple support page that people have posted pictures of the same tear that i have)

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    One dead bud... a common complaint!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One dead earbud. I tried to get it going for a minute, then I read reviews from other users. Apparently this is a common issue. Packed them up and returned them the next day.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Less value for the spend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible sound for the receiver, the fit is a bit tight if you are used to AirPods. Music quality is good.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best ever!!!! Love it !!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds around--highly recommend......................................................................................

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly the most uncomfortable earbuds. Very sad to say. My son hate then, and I thought he was being dramatic, so I took them. And I agree! There uncomfortable and painful after an hour. Next time staying with Bose or Apple AirPods.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the price! Ear buds very poor quality for the price and they broke in less than 6 months. Does not work well with android products. Could not even update the earbuds. I will never buy a beats product again!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love these!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I swapped from AirPods Pro 1st gen to these. I honestly cant tell the different other than pressing a button on the earbud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earbuds. Best option if you don’t want the look of AirPods but want all of features that come along with them.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor volume and sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is poor and low volume even on highest setting

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    disappointed as they were uncomfortable

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never used mine because they hurt my ears. I am upset because they would not let me return them even for credit.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gone through two sets of these headphones in one year either case and headphones not charging or headphones not connecting to each other when in use would not buy them again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't bother. Expensive piece of junk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible. Out of the box, the left side didn't work, but it's past the return internal (item was a gift that was opened > 14 days later) so we have to attempt warranty support.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I was lucky

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was lucky that I had an extra case for the earbuds the case doesn't keep the charge it loses over time

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buffering sound that would not go away. Would not recommend to anyone. Returned this item. Also did stay in ear.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never get this headphones again. Keep coming out when I’m working out. I was so mad using this headphones I give it to my girl

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microphone on both side is not working right. Other situations is I can't return on best buy or Apple store. On Apple just received to send to they fixed that's the warranty that I pay. And i wanna my money back.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphone doesn’t stay on my ear and the sounds isn’t the best in phone calls.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Earbuds don’t fit well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t feel secure in my ear all the time I’ve changed the piece to go in my ear no help I don’t recommend them

    No, I would not recommend this to a friend