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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 9131 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the excellent sound quality, comfortable fit, and great battery life. Many also appreciate the heavy bass and appealing color options. However, some customers note that the product does not support wireless charging and that the volume could be better.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 413 Showing 8,241-8,260 of 9,131 reviews
  • Rated 1 out of 5 stars

    New, but left earbud will not work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are supposed to be new but I’ve watched every YouTube video possible and cannot get the left earbud to work. The left earbud also will not hold a charge well when checking the charge on my iPhone. I’ll definitely be sending these back.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    It's perfect for calls.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I specifically got these for the flexible wing tips and they are perfect.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan of this overrated product. Ive tried to find a good pair and they just didn't do it for me.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound but the noise canceling could be better. Simple to connect.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    Will not properly connect

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I exchanged my first pair for being defective, neither side would connect, could have been a fluke… but then the second pair have the same issue!! Ran through ALL tge troubleshooting steps on both pairs. Earbuds were fully charged. Reset my iphone. Then i came across a reddit post where lots of people also have this same issue. It is really disappointing how apple has done nothing to improve the beats line. Mind you I REALLY wanted these to work as i find the airpods wildly uncomfortable.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not a Good Fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These constantly feel out of my ear and so I returned them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Spatial Audio is a game changer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spatial Audio is a game changer, was skeptical at first but im hooked.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Okayish

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially had high expectations for these, and once I paired these there were more cons than pros. Sound quality isn't great, call quality is dim and bad, ear fit isn't great and gives me a lot of headaches and pressure after using them for 20 minutes. I've used these with my galaxy and my iPhone, it's really hard for me to recommend these.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Terrible

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have small ears these are terrible. They fall out all the time. Worst earbuds I ever had. I wish I could return them. Nothing worse then losing an earbud on a plane because they fall out constantly. Even tried changing the plastic pieces and they still kept falling out. Waste of money.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this everyday and the battery is great. The price is just right

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    This headphones hurt me and even cut me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones were good but it hurt my ears all the time when I used for longer than 30 min

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best beats ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely good earphones, lightweight good quality and perfect sound.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glitches!! 2nd pair i trade in for a new ones but still same issue. At this point ill just work with it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Noice canceling

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant hear anything. Perfect product. Sometimes a little uncomfortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent audio quality. The pairing is like you’re using an airpod.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Nice sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones my girlfriend loves them she tells me everyday lol

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Wireless Ear Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent high quality set of Wireless Earbuds, worth the purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My ears started hurting after about half hour- 1hour

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    ear

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far & have had not issues at the moment so see how it goes

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and the noise cancellation is best in its class.

    I would recommend this to a friend