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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 9135 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the excellent sound quality, comfortable fit, and great battery life. Many also appreciate the heavy bass and appealing color options. However, some customers note that the product does not support wireless charging and that the volume could be better.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 432 Showing 8,621-8,640 of 9,135 reviews
  • Rated 1 out of 5 stars

    Crappy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy shipped me box of thin air. No product.still charged by Best Buy credit card tho! Crappy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things didn’t even fit my ear at all. The wing tip didn’t reach into the upper canal and the bulge on the earbuds hurt my ear like no other earbud I’ve ever worn.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Awesome earbuds

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will start by saying, Beats did a great job in designing these. Starting with the case. Its a sleek and small design that fits nicely in a pants pocket . It is very sturdy feeling and has held up very well in metal shop. Battery life is great for all day use. The case also offers several charges as well. They are very comfortable and stay in my ears even under heavy activity. With active noise canceling they have served as great to cancel unwanted sounds from interrupting my music at work. The sound quality is great, plenty of bass even being just a ear bud. I would 100% recommend these if you're looking for a true wireless earbud

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    FALSE ADVERTISEMENTS OF PRODUCE.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery does not hold the amount of hours stated on instructions. Fall out ears no matters what you do to hold them in place, bad disigned. Disconnect automatically from bluetooth frequently. OVER PRICE.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was loving them until now my right side constantly disconnects or just shuts off like it’s dead. I will be going in this weekend to get my money back .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    samsung buds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly did not last long. One earbug completely stopped working. I do not like them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No one can here me while on a phone call. And when trying to put them in while on a call it hangs up. Horrible product. Waste of money and return policy sucks

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DON’T buy it!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wingtip is gonna crack after probably 4 months of you’re lucky! And is not covered by warranty. I got one replaced and the 2nd one has the same issue already.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth my time and cost.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It broke within three weeks. Purchased insurance but will not reimburse thus had to use Applecare and waiting for it to be repaired. Do not buy is wireless headset!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not what I expected.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People struggle to hear me. I really thought these were better then the air pods. I honestly wasted money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is too high for a poor quality product that doesn’t even comes with mag charge

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    G.M.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were surprisingly horrible. Sound quality was mid sounded raspy. was sad to say, don’t recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beats fit pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds suck. Probably the worst I've ever had. I returned them and got the Jabra Elite 8 Active.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Will not connect to bluetooth

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY. Faulty product, right earbud refuses to connect to bluetooth.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I'm not satisfied with this purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made a big mistake by buying these they no good they won't stay in your ear and they don't stay charged long they garbage

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Ear Pain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound great but just aren't the right fit for my ears. I prefer the Airpods Pro due to the fit and no ear pain

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    BB not price matching it’s own merchandise

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to the local store and also called online support to price match my beats bud with BestBuy’s own advertisement but after so many hours no one was able to solve the problem

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never recommend this device it always desconected n doesn't want to get connected again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Get it in sale don't pay full price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are ok not worth the money. Glad I got em on sale. Honestly I'ma just buy a different brand with better quality.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Loud ear piercing sound

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely loud buzzing sound coming from the right ear bud. Sent them to Apple but they claimed they don’t make that sound

    No, I would not recommend this to a friend