Customer Ratings & Reviews

The music sounds amazing but the phone audio sucks. No one can hear me speak. They say I sound like I’m under water or far away. I tried to exchange them, but Best Buy wouldnt do the exchange because its been over 15 days. Yes, a 15 day return policy. Im highly upset because i can only use these 170.00 earbuds as headphones for music.

COMPLETE WASTE OF MONEY FOR IPHONE doesnt work properly and only 1 headset will connect. For any one running IOS18 dont waste your time or money or youll be just like me returning a pair after only having them for 1 hour

I wanted these so bad after my old power beats with the wire finally gave out so i got them and was very underwhelmed. For $200 i had really high expectations but the sound doesn't sound half as good as the power beats or even airpods. I like to go on long runs and these were super uncomfortable because of the wing. The small case is nice and the size is great but I just didn't like the way these sounded at all. I returned them and got the power beats pro instead, they are cheaper and sound so much better.

Product disconnects frequently. The charging cable is usb-c on both ends. You need a special power brick or a computer with usb-c to charge.

Could not get a secure fit. Kept falling out during work outs.

Noise cancellation feature is not up to par in my personal opinion. Airpod pro is better.

They rip no matter how careful you are with them. They not able get repair. The price not worth it. They rip right away! They didn’t last me ! My apple earbuds last longer and still going strong with no issues. Not worth the price ! Don’t waste your money!

For me. These ended up hurting my ears but they did keep the earbuds in the ears, I personally couldn’t stand the pain after using them for 2 hours at the gym. They may work great but not for me.

The controls were way too sensitive for me so accidental media controls were frequent. The case and earhones felt very cheap and fragile.

The earbuds battery doesn't fully charge and unlike airpods which apple replaces at the genius bar, they send these to a service center. Apple verified the problem in the store but had to send them in for "repair". I wasn't informed that was the workflow for beats products by chat support - could have skipped the 1 drive to the store and 45 minute wait for my 15 minute appointment. Service center sent them back without repairing, claiming they couldn't reproduce the problem. Came back with the case 100% charged and the earbuds at 90%, exactly like the repair complaint said.

I bought theses for the gym but they don’t fit in my ear right and constantly fall out my ear

The right earbud does not work. The case detects whenever it has been removed but it will not play anything. Only the left earbud will. I will be returning the air buds and may be trying again but right out of the package. It is a really bad look whenever your product does not whenever its brand new and considering these are supposed to be high quality its extremly disappointing.

These are probsbly one of the most PAINFUL ear budd ive ever used.. anything over 20 minutes causee so much pain to the cartilidge. Not to mention i talk to my boyfriend alot on the phone and he cant talk to me to long because the backround noise that gets picked up from these earbuds is so blaringly loud it hurts his ears after a while to even talk to me if im not in a quiet room. For the price point these are not worth it at all. I would get different ones if i didnt already spend this money

The sound proofing is amazing, and works even when you’re not listening to anything. But the part with the battery is much too big for my ears, which makes the wingtips not fit. They leave my ears bruised and sore. I do not have small ears, these were just too big to be comfortable.

Absolute garbage.would have rated them lower but the review wouldn’t post

The sound quality was a joke. I can't believe they charge $200 for this. It’s a complete rip-off.

I love the color choices available for these pro fit beats but that's all I can say that I love... the charge is less than the previous beats and the Bluetooth connection get shotty when walking to far from the phone. My original beats would stay connected when i walked 6 feet away.

I like the Beat product line. I own a pair of Studio line. And they sound great. The fit pro was a bit more so i assumed they would sound better. Unfortunately they did not.

Dont buy these, so many defects do a quick search and you will see many dont have a working left earbud forcing you to return and try again. Such a bad product, cant believe apple would put this out in the world. The first headphone I have ever purchased that didnt work.

I have had to take them in to get one of the ear wings fixed It took them 3 weeks to get back to me. The week after I got them back the other earring failed.