Customer Ratings & Reviews

Im on my 6th pair and the battery is terrible,horrible pair of earphones and their my first pair of beats i never had this type of problem with any pair of earphones (i still love beats) but still i dontttt recommend these to anyone at allllll foulllllll super foullllll

Weak! No bass at all. Beats is known for that good bass, but this has none! You're better off buying the $20.00 dollar earbuds.

I purchase this product I exchanged it because of the charging problem and clarity I purchase another one and the same issue is going on. It's past to be refundable date.

Would’ve been better if it came with different earpiece cushions because the original one doesn’t fit inside my ear well.

product did not have enough bass and the cord was annoying and consistently in my way

My wife didn’t like them. This product comes with no way to charge them. You would need to buy a separate connector just to charge this device. Not cool!

Didn’t really like them that much. Not much to say

Started having issues with this right after the return deadline had passed. For one, I can't turn the headphone off. It will stay on till the battery dies. If I charge it, it comes right back on and won't turn off.

I purchased these and 3 weeks later they stopped charging. Due to Best Buy’s return policy, there was nothing I could do. Before they stopped working they were great.

The sound good, but the cord way too long for using while exercising.

Bought to use with iPhone only to find out that they are terrible and pick up every little scratch and sniff from across the room, not to mention everything else around you so that you cant even carry on a conversation because the other person hears everything but can barely hear you.

I was incredibly disappointed at the quality of the sound. It was almost like when you blow a speaker and that papery rattle noise was heard. I returned them the same day. I dont know if mine was just defective but I did not want to take the time to try out a new pair.

Although lightweight, the do not stay in place. They tangle easy, the charge could be longer and the sound could be better.

Worked great for 6 months and then stopped working. Won't power on or charge now. Thought my Best Buy Total Tech coverage would take care of the issue but they just told me to contact the manufacturer. One star for both Beats and Best Buy.

These were my favorite headphones, they worked for one charge and stopped. Returned them twice for a new pair and both sets did the same. Had to move on to a different brand. The older. Models were solid, got 2 years out of them.

Sorry I did not like them, so I took them back for a refund. The design and feel of the product felt a little cheap. I’m not understanding why they want the cheap route.

We bought the “Beats by Dr. Dre - Beats Flex” in may 2021, they stopped working in October 2022. What else to be said…

They suck. Poor sound quality and low volume. Garbage!!!!

Love how easy they are to wear. I’m sad that I don’t hear a strong bass : (

Lost the ability to charge. Great sound. Worrked perfectly for about 2 weeks