Customer Ratings & Reviews

My first and last impression with Beats products. I spent over an hour attempting to pair these with my Google Pixel phone. I downloaded the Beats app and followed the simple instructions. Yet it fails to connect every time. They should sell these as an Apple exclusive product. I'll be returning these, immediately.

Stopped working within a couple of days. It was really good after all.

I've had these for less than 3 months and they wont charge and won't turn on. Unfortunately, it was a waste of money and they're supposed to be one of the best brands. I dont recommend them.

I have fully returned this item. On the bestbuy account it claims that my money was issued and been refunded into my bank account. But I do not see this amount added back into my bank account. This is such a ripe off! The item was trash! This store is Trash!

These earphones are crap, the quality is not good, you have to push them deep in the ear to hear the bass

Really good ear Buds. Don’t like the rubber cord it’s to thick don’t like the way they hang

Worst Bluetooth earbuds I’ve ever owned. They don’t stay in well, the sound quality is lousy, and the battery dies so quickly that 70% of the time I want to use it, it’s already dead.

I bought these in March 2023, it's now June 2023 and they died on me. They won't charge, and there's no blinking light anymore. I enjoyed these earbuds but this seems like a common issue that I wish I knew sooner. I don't want to deal with a warranty replacement, I need earbuds for the gym now.

The headphones were dirty and seemed like they had been repackaged, as if they were used and replaced in the package that was sold to me.

Didn’t like at all. Poor connection. Wouldn’t recommend to a friend

Im having trouble connecting to my phone. Turns on momentarily and then does not recognize my device.

Good for the price but you get what you paid for you don’t get that bass beats is known for you need to upgrade to get that sound we all like.

NOT helping me!! I bought these for the noise reduction but they are badly created. For one, even though the ear can be adjusted snugged with what size you need...does not take long to fall out with all the moving you do BECAUSE of the way the cord around the neck is...LONG!! The cord moves too much and its in the way if you turn your head right or left..annoying!!

Actually, I cannot fix it on my eare and is going out

I like the quality of the flex buds. The flex buds don't hold a charge for long.

Don't like how they sound going back to sony brand

Just received them yesterday. They won't even turn on! I charged them for over 16 hours and they still won't turn on. I've tried the reset method and still nothing. The white light blinks when they are plugged into the charger. Not the Beats I used to enjoy. I do not recommend this product.

Bday gift for mt niece. Shes spending the next month and a half traveling i got her something so she wouldnt be the noisy one on the plane

If the neck cord was shorter then this would be 5 stars.if gets annoying trying to workout with this long cord

Earphones charged, connected and worked well for a few days. Then the earphones refused to take a charge. Tried all of the online knowledge help for resetting the beats. Nothing worked to correct the problem.