Customer Ratings & Reviews

I've had these for avout 2 months and was happy for the first 2 weeks. After 2 weeks they wouldn't connect with my phone when i would turn them on. I have the constantly go to my phone setting and connect, and there have been a couple times when they just randomly disconnect from phone while watching a video. I wanted to uprade from my $30 jlab headphones that lasted me 3 years with no connectivity problems and am disappointed.

My grandson is enjoying his headset Headset, Christmas gift from his grandma

Great headphones,, i will buy more stuff from bestbuy

I have not yet had the opportunity to use the product as the charging cable provided is useless without an adapter. Best Buy should include a disclosure that an additional adapter needs to be purchased.

timely delivery and ensures confident buying from best buy !!

This product is average but does what its suppose to do. The battery life is around 10 hours. The wired cord is irritating (getting in the way) when coming from true wireless buds. Overall a decent price for an average product.

Love these buds!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I've bought 3 pairs of these headphones because they keep breaking on me. I just love the ease of keeping them on my neck when i'm not using them but man oh man I really hate them. Even at 100% charge after a couple of months of use, they don't turn on anymore. My fingers are sore from trying to turn them on sometimes. Lesson learned though, never buying these again.

Probably the worst pair of headphones I've ever encountered. The design is not meant for human ears. They fall out all the time. The cables are twisted in weird shapes and too stiff to comfortably drape around your neck. Just standing around causes the buds to fall out of your ears. I don't know how these have gotten so many positive reviews. Terrible design. Terrible sound. The only redeeming feature is a really good bluetooth that is easy, so I will give it 2 stars.

The earphone is too overpriced for its quality. It seems that the way it was designed made it more susceptible for breaking. By buying this, I expected something durable. Yet this product is far from durable and may break in weeks. I don't recommend buying this product. Wireless ones would be better.

this item is not good. i donot like it so much thanks

Barely bought these beats never had enough money to buy some and ive always head how great they are i finnually bought a pair and they sounded nice i liked the sound but within 2 months later they wont charge no more and wont turn on VERY DISSATISFIDED!!!

Works ok but have had better quality from much cheaper brands.

Bought these in December ‘24. First pair stopped working in April ‘25. Apple replaced them. Second pair failed after two weeks. Apple replaced them again. Third pair has now failed as well, after about one month. All three were lightly used, for listening to music while hiking.

I have bought 3 in a row, last one last less than a week. They did not have anymore in the shop so i ended up buy JBL. This one star is for this one, the product while working, is great

Not better they the first ones. Better buying the first dre beat

They are okay. The battery gave out around the 1.5 year mark.

Terrible. Can not turn on. Some crazy defect. I don’t have time to return or exchange. Just insane. Had them less than a month and no combination of button-pushing is working. They are fully charged.

They worked for 2 months and now the batttery wont charge. Bass is as good as a $20 wireless earphones. Worst product ive ever bought

In general the sound quality was nothing great, not bad but nothing great. They died in 15 days just beeped light went out and that was it. The. i couldnt return them. Not even a manager override as an option and said take them to an apple store they might be able to help. No i did not spend 25$ to get more than 2 weeks, but at one day out let your team have some discretion, I managed customer service for years they need that option.