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Customer Ratings & Reviews

$49.99

Customer reviews

Rating 4.4 out of 5 stars with 5816 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers admire the Flex Wireless Earphones for their sound quality, battery life, and comfortable fit. Many appreciate the lightweight design, sleek aesthetics, and quick charging speed. However, some customers have expressed concerns regarding connectivity and volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 235 Showing 4,681-4,700 of 5,816 reviews
  • Rated 3 out of 5 stars

    Why

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low battery life. I would not recommend this product to anyone who does any amount of talking throughout the day

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Beats Flex

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good use during COVID 19. Magnetic tips on earbuds work great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound A nice set of ear buds for the money don’t hesitate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with how they work but disappointed it doesn’t have the full accessories needed to charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset that we have purchase and it's easy to connect with mobile phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than AirPods

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than AirPods. One falls out it’s ok because it’s wrapped around you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product & ease of purchasing the product. Friendly customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them for my dad so he could use them at the gym, and he loves them!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Severe Disappointment

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as my first try using Beats earbuds/headphones. After all the hype I’ve heard about Beats, I am extremely disappointed. These just randomly stopped working right after my 3 month mark of owning them. I was in the middle of a run on a sunny day, enjoying some music, when they cut out all of a sudden. I thought it was odd because I knew I charged them beforehand. When I came back in, I tried charging them, but they wouldn’t even charge. They are completely dead and useless. So much for the high quality Beats is supposed to provide! When they did work, they were average at best. My previous Bose earbuds sounded far better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these as a Christmas gift, and they arrived much earlier than expected! Recipient has been happy with these.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Beats Flex no good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working right. Always difficult to tell if on and connected or not. Sounds to let you know going in and off are not helpful. They sound too similar. Under warranty. Was told to go to Apple to get fixed or replaced. I bought at Best Buy and got my warranty at Best Buy. I should be able to get service on the Beats Flex from Best Buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Quality Audio!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like these for listening to audiobooks. Comfortable and good quality audio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small package comes biggest quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best thing. You never know, if you don’t use those products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats by Dre

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave as a Christmas gift. Very happy customer. No complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my husband, he lives them especially when he cutting the grass, listening to his music

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome awesome amazing awesome amazing awesome amazing great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual excellent product from beats with several color options and great service from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flex by beats

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats Flex are the best ear phones.. ..............

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good my first pair like this seem ok I like that they are magnetic and can hang on you like a necklace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great but need acouple pair because I use them all day long and the charge doesn't last 12 hours.

    I would recommend this to a friend