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Customer Ratings & Reviews

$49.99

Customer reviews

Rating 4.4 out of 5 stars with 5822 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers admire the Flex Wireless Earphones for their sound quality, battery life, and comfortable fit. Many appreciate the lightweight design, sleek aesthetics, and quick charging speed. However, some customers have expressed concerns regarding connectivity and volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 261 Showing 5,201-5,220 of 5,822 reviews
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Really solid item

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for work. Solid connection. Stays in ears well

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Save your money and upgrade to Any beats!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are definitely ok as a starter set but warning, they wont last long. Mine were only good for about 3 months. They just stopped working but still take charge. Not the best so just gets beats pro!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beats flex

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super light weight can't even tell you have them on

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. They are awesome great sound and bass.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too messy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They need to be retractable Also there should be a neat way to store them.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good enough

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good enough for the price. Not as good as beats use to be

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Broken power button

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to exchange my earbuds about a week ago because the power button stopped working. It makes me wonder if this product is any good. I am lucky i git to exchange them. Music is so very important to me every single day. When my earbuds dont work that makes me have a bad day

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all.. I bought two of this product. One of them has already stopped working. The sound quality is not good at all. I’m very disappointed with the performance of this product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Left Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound …. A part snapped off in my ear unfortunately…. Lasted a month , took them back to exchange- no beats products left , disappointed again so got some Sony instead they sound great…. But wanted those BEATS

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are convenient when exercising and just taking a casual walk.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do NOT buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used them twice and they never worked again. DO NOT BUY. These are junk.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I returned after 2 days

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is okay. But the wire connecting the sides together is so stiff that it will pull the earphones out of the ear. That is very annoying. I returned, can't use if always falling/ or being pulled out of ear

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    To whom it MAY CONCERN.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off , the charger.. you make it exclusive like everything else. (Not right) making it hard to charge. Secondly: The sound is not DRE, it’s poor… low and bad quality. 3rd: the price should not be $50 should be $25-30 for quality.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy! They do not last! I have had 3 pair (kept exchanging) and they don’t last. They do sound good, but don’t last long!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just OK

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the price. Nothing special. Returned it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Bass

    Rated 1 out of 5 stars

    Zero bass!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound was abysmal. Absolutely no bass whatsoever. They sounded very tinny. Frankly I was shocked. My $25 set of Sony earbuds had vastly superior bass response.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor connectivity, not sure if because they come from Bestbuy or it's just these specific beats have issue with sound and connectivity...

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sound okay...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as the original beats. But for the price it’s okay

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wouldn't recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life is terrible on these and even if I charge them don't use them for a few days when I go to use them they're dead

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beats Flex

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst I ever bought wasted money didn’t turn on nor could connect to my phone and it would not stay on and it isn’t worth the money it was a wasted of $50 I would not recommend this one at all for beats this is the worst

    No, I would not recommend this to a friend