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Customer Ratings & Reviews

$49.99

Customer reviews

Rating 4.4 out of 5 stars with 5822 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers admire the Flex Wireless Earphones for their sound quality, battery life, and comfortable fit. Many appreciate the lightweight design, sleek aesthetics, and quick charging speed. However, some customers have expressed concerns regarding connectivity and volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 262 Showing 5,221-5,240 of 5,822 reviews
  • Rated 2 out of 5 stars

    Music listening ok, Phone calls not so much

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are just listening to music they are work fine, if you want to use them for answering a phone call and use the mic they are very poor, A lot of feedback and if the cord rubs on anything and doesn't pick up your voice well.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    $60 just to have beats……. smh

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    $60 for The the overated beat earbuds are not worth it. Does not feel secure when in your ear and the sound….heh save up and get better earbuds

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound was decent not all that great. Returned for beats.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not very good.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were not very good.They did not stay in my ears.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Dismal Lifespan

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of my favorite headphones for quality and comfortability until they does not even 3 months into use. I have never had headphones crap out so quickly in my life. Feels like a huge rip off.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good for what they are

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what they are... phone quality is just okay

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No Beats

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these last august, so I have had them almost a year. I went to charge them and they stopped charging and working all together. I was very surprised by that.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid. Go with sound core

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute garbage. Beats used to be praised as the best. I would rather have skull candy headphones than these. The mesh over the mic will cut you. Very poor battery life. Audio quality is terrible. After a year of use they shut off randomly despite being charged

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not as expect it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not as expected sound quality low it’s seems nice

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beats quality has fallen off.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible. I bought 3 pairs of these in the last 6 weeks and they all broke after less than 4 uses. 2 pairs were purchased and Best Buy and one at Target all the same. My previous pair of beats lasted over 3 years with almost daily use.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the price...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones do not stay powered very long, even if not in use. My previous headphones would keep a charge for days when not in use. However, I MUST charge these daily.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beat Flex

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get broken after a month of use. No recommend it for active people

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Battery life doesn't last 12 hours.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as advertised. The battery life doesn't even come close to 12 hours. I would say roughly 7 hours, tops. I would return them but I can't seem to find wireless headphones that can last my whole shift at work.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 2 out of 5 stars

    Not a fan of these Beats earphones

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thick rubber keeps crossing int front, rubbing against volume and off/on mechanism. It is really noisy and not easy to turn off or on.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Quit charging

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These just stopped charging and would not work anymore. Not even a year old

    No, I would not recommend this to a friend
  • Cons mentioned:
    Bass

    Rated 1 out of 5 stars

    earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tinny sound. poor base sound. worsen, listening to an old fashion transistor radio.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Decent sound, poor construction

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were a gift for my wife, she wore them *ONCE* during her triathlon training. The sweat from a 5-mile run and 15-mile bike ride was enough to completely kill the headphones. Poor quality, would not recommend.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the product for the Miami 2024 marathon and it no longer works. I have to go to the store to make a claim

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Broke after 3 months

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great while it worked. I bought it on Feb 28 and it stopped working by late June! So if you want a pair that only works for ~3 months go for it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stops working within a week of use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure if this is because of a design change, but my most recent pair of beats stopped working a week after I got them. I bought 2 others for my dad and brother, and one did not work out of the box, and one stopped working after the initial charge was empty. It used to last about 2 years but not anymore.

    No, I would not recommend this to a friend