Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$69.99

Customer reviews

Rating 4.4 out of 5 stars with 5875 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers enjoy the excellent Sound Quality, extended Battery Life, and Ease of use. Many also appreciate the comfortable Fit, affordable Price, lightweight Design, reliable Connectivity, and quick Charging Speed. However, some customers have noted concerns regarding the Bass and Volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 264 Showing 5,261-5,280 of 5,874 reviews
  • Rated 1 out of 5 stars

    No working.

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased them within the last 90 days and they are not working. Followed the reset process, and still do not work. They have been on a charger for a day.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 2 out of 5 stars

    Not a fan of these Beats earphones

    |
    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The thick rubber keeps crossing int front, rubbing against volume and off/on mechanism. It is really noisy and not easy to turn off or on.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Bass

    Rated 1 out of 5 stars

    Zero bass!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound was abysmal. Absolutely no bass whatsoever. They sounded very tinny. Frankly I was shocked. My $25 set of Sony earbuds had vastly superior bass response.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Terrible

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy! They do not last! I have had 3 pair (kept exchanging) and they don’t last. They do sound good, but don’t last long!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sound okay...

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as the original beats. But for the price it’s okay

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beats Flex

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst I ever bought wasted money didn’t turn on nor could connect to my phone and it would not stay on and it isn’t worth the money it was a wasted of $50 I would not recommend this one at all for beats this is the worst

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Music listening ok, Phone calls not so much

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are just listening to music they are work fine, if you want to use them for answering a phone call and use the mic they are very poor, A lot of feedback and if the cord rubs on anything and doesn't pick up your voice well.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound was decent not all that great. Returned for beats.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not very good.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were not very good.They did not stay in my ears.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beats

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor connectivity, not sure if because they come from Bestbuy or it's just these specific beats have issue with sound and connectivity...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Dismal Lifespan

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of my favorite headphones for quality and comfortability until they does not even 3 months into use. I have never had headphones crap out so quickly in my life. Feels like a huge rip off.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good for what they are

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what they are... phone quality is just okay

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as expect it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not as expected sound quality low it’s seems nice

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    $60 just to have beats……. smh

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    $60 for The the overated beat earbuds are not worth it. Does not feel secure when in your ear and the sound….heh save up and get better earbuds

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wouldn't recommend

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life is terrible on these and even if I charge them don't use them for a few days when I go to use them they're dead

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No Beats

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these last august, so I have had them almost a year. I went to charge them and they stopped charging and working all together. I was very surprised by that.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Battery life doesn't last 12 hours.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as advertised. The battery life doesn't even come close to 12 hours. I would say roughly 7 hours, tops. I would return them but I can't seem to find wireless headphones that can last my whole shift at work.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the price...

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones do not stay powered very long, even if not in use. My previous headphones would keep a charge for days when not in use. However, I MUST charge these daily.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    You need to check production

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Factory defects, it was charge, but never can turn on, I take it to the store for help, and they couldn’t do it. At the final I’m happy I get my money back.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Decent sound, poor construction

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were a gift for my wife, she wore them *ONCE* during her triathlon training. The sweat from a 5-mile run and 15-mile bike ride was enough to completely kill the headphones. Poor quality, would not recommend.

    No, I would not recommend this to a friend