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Customer Ratings & Reviews

$49.99

Customer reviews

Rating 4.4 out of 5 stars with 5822 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers admire the Flex Wireless Earphones for their sound quality, battery life, and comfortable fit. Many appreciate the lightweight design, sleek aesthetics, and quick charging speed. However, some customers have expressed concerns regarding connectivity and volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 267 Showing 5,321-5,340 of 5,822 reviews
  • Rated 1 out of 5 stars

    Waste of Money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had these for less than 3 months and they wont charge and won't turn on. Unfortunately, it was a waste of money and they're supposed to be one of the best brands. I dont recommend them.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bluetooth connection isn't that great. The mic rubs on your neck .

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Make better ear cushions

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t find any of the ear cushions to fit my ear. Kept falling out or was so big that I was in physical pain in my ear canal.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Beats awful background noises

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy at all with this product background noises I have went in and reset several times and no resolution to the problem

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage is what these things are... The battery won't tell you anything and besides they didn't last me even 3 days... They broke down very easily Garbage is what these things are... The battery won't tell you anything and besides they didn't last me even 3 days... They broke down very easily

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The item was Trash! This store is a ripe off!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have fully returned this item. On the bestbuy account it claims that my money was issued and been refunded into my bank account. But I do not see this amount added back into my bank account. This is such a ripe off! The item was trash! This store is Trash!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    The work stopped

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working within a couple of days. It was really good after all.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Does not pair with Google Pixel phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first and last impression with Beats products. I spent over an hour attempting to pair these with my Google Pixel phone. I downloaded the Beats app and followed the simple instructions. Yet it fails to connect every time. They should sell these as an Apple exclusive product. I'll be returning these, immediately.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Just say no

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst Bluetooth earbuds I’ve ever owned. They don’t stay in well, the sound quality is lousy, and the battery dies so quickly that 70% of the time I want to use it, it’s already dead.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good ear Buds. Don’t like the rubber cord it’s to thick don’t like the way they hang

    I would recommend this to a friend
  • Cons mentioned:
    Bass

    Rated 1 out of 5 stars

    Not please

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphones are crap, the quality is not good, you have to push them deep in the ear to hear the bass

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Can't recommend, died in 4 months

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these in March 2023, it's now June 2023 and they died on me. They won't charge, and there's no blinking light anymore. I enjoyed these earbuds but this seems like a common issue that I wish I knew sooner. I don't want to deal with a warranty replacement, I need earbuds for the gym now.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t like at all. Poor connection. Wouldn’t recommend to a friend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Annoying earphones!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NOT helping me!! I bought these for the noise reduction but they are badly created. For one, even though the ear can be adjusted snugged with what size you need...does not take long to fall out with all the moving you do BECAUSE of the way the cord around the neck is...LONG!! The cord moves too much and its in the way if you turn your head right or left..annoying!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Unfortunate online order Best Buy in fayetteville

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones were dirty and seemed like they had been repackaged, as if they were used and replaced in the package that was sold to me.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not bad so so but the spun quality is good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually, I cannot fix it on my eare and is going out

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beatz suck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im having trouble connecting to my phone. Turns on momentarily and then does not recognize my device.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Think twice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price but you get what you paid for you don’t get that bass beats is known for you need to upgrade to get that sound we all like.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Died within 6 months

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Randomly stopped charging. Could not exchange after two weeks.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Product Review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the quality of the flex buds. The flex buds don't hold a charge for long.

    No, I would not recommend this to a friend