Customer Ratings & Reviews

Really good ear Buds. Don’t like the rubber cord it’s to thick don’t like the way they hang

NOT helping me!! I bought these for the noise reduction but they are badly created. For one, even though the ear can be adjusted snugged with what size you need...does not take long to fall out with all the moving you do BECAUSE of the way the cord around the neck is...LONG!! The cord moves too much and its in the way if you turn your head right or left..annoying!!

Didn’t like at all. Poor connection. Wouldn’t recommend to a friend

I have fully returned this item. On the bestbuy account it claims that my money was issued and been refunded into my bank account. But I do not see this amount added back into my bank account. This is such a ripe off! The item was trash! This store is Trash!

I bought these in March 2023, it's now June 2023 and they died on me. They won't charge, and there's no blinking light anymore. I enjoyed these earbuds but this seems like a common issue that I wish I knew sooner. I don't want to deal with a warranty replacement, I need earbuds for the gym now.

I like the quality of the flex buds. The flex buds don't hold a charge for long.

I've had these for less than 3 months and they wont charge and won't turn on. Unfortunately, it was a waste of money and they're supposed to be one of the best brands. I dont recommend them.

I was so happy to use it last one day and I want to charge. It never charge. It was brand new.

Actually, I cannot fix it on my eare and is going out

If the neck cord was shorter then this would be 5 stars.if gets annoying trying to workout with this long cord

Bday gift for mt niece. Shes spending the next month and a half traveling i got her something so she wouldnt be the noisy one on the plane

Worst Bluetooth earbuds I’ve ever owned. They don’t stay in well, the sound quality is lousy, and the battery dies so quickly that 70% of the time I want to use it, it’s already dead.

Just received them yesterday. They won't even turn on! I charged them for over 16 hours and they still won't turn on. I've tried the reset method and still nothing. The white light blinks when they are plugged into the charger. Not the Beats I used to enjoy. I do not recommend this product.

Don't like how they sound going back to sony brand

Earphones charged, connected and worked well for a few days. Then the earphones refused to take a charge. Tried all of the online knowledge help for resetting the beats. Nothing worked to correct the problem.

The cord that draped around your neck was stiff and jacked ply ability. There were uncomfortable and the sound was only ok.

Highest volume is extremely low, I expected more from beats

Great headphones for the price I think the switch could be improved to make a better product for a quick pause and resume though

Not the best definitely buying what you pay for. So it’s okay

Didn’t work after 1 charge. I waited too long to return and apparently Best Buy won't accept it and return my money. This is the last time I purchase Beats headphones and the last time I buy anything at Best Buy.