Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$63.99
Save $6
The comparable value is $69.99

Customer reviews

Rating 4.4 out of 5 stars with 5877 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers enjoy the excellent Sound Quality, extended Battery Life, and Ease of use. Many also appreciate the comfortable Fit, affordable Price, lightweight Design, reliable Connectivity, and quick Charging Speed. However, some customers have noted concerns regarding the Bass and Volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 278 Showing 5,541-5,560 of 5,875 reviews
  • Rated 1 out of 5 stars

    Quit working 1 week

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No stars. these quit working in 1 week Of use . Could not return because I did not have original packing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible product. Battery life horrible. Headset doesn’t properly turn off so battery is always dead

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most annoying headphones ever. They didn’t fit nicely around your neck and none of the adjustments for the air phones worked. They kept popping out. Took them back.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Hate them

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not stay in ears, too long, unable to answer calls when on unless you choose to accept ALL calls through the beats app. Will not let you skip through music. Useless things. I would say they sound good but they continually fall out of my ears so im not sure...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    My feedback

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I felt that it gets uncomfortable after using for 30 minutes.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Beats

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were used once and will not work or take a charge; going to return to BB

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute trash, stopped working in 29 days. Only eligible for return for two weeks.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't recommend to anyone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money. I would have returned them had i been able to get to the store in the 14 day trial time period. I would not recommend to anyone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke After a Month

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these about a month ago and they’ve already pooped the bed. Very disappointed because I owned another pair of these and I had them for years.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item stop taking a charge after first time using it. Very dissatisfying.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beats flex

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not even sixty days and they stop working wont turn on ineven try new charger

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good at all

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good.not durable at all.doesn’t hold a charge well

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Audífonos Beats

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found it uncomfortable because it fell out of my ears.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beats Flex wireless Earphones- Smoke Gray

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones stopped charging after two weeks of use. SOOO LAME!!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hit or miss

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after 2 weeks. My previous pair lasted me a year. Not getting these again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lasted Two Months

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had BeatsX and they lasted for a few years. Replaced with these because couldn't find BeatsX. These lasted 2 months and now they won't turn on.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charging is so bad it’s not hold up like five hours. I will return it back.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A waste of money

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound like the old head phones you use to listen to with the portable CD player…..don’t waste your money on these

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    EAR PLUG

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT IS NOT EASY TO STAY IN, IT IS KEEPING POP OUT. NOT SATIFIY.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No good waste of money dont buys no good sound not at all

    No, I would not recommend this to a friend