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Customer Ratings & Reviews

$49.99

Customer reviews

Rating 4.4 out of 5 stars with 5823 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers admire the Flex Wireless Earphones for their sound quality, battery life, and comfortable fit. Many appreciate the lightweight design, sleek aesthetics, and quick charging speed. However, some customers have expressed concerns regarding connectivity and volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 287 Showing 5,721-5,740 of 5,823 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Mother’s Day gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and noise cancellation love the hands free

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great quality earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wors on all my samsongs tables and phone.it stays in my while working and in the yard..

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Beats

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live it A really good Price!! I recommend bets buy...

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great earbuds. Terrible instructions.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instructions, if you can read them, are almost criminally negligent. First, what's with the 1 point type? Second, there is no anotated product illustration anywhere, no way to figure out which earbud is the left or right! It's not indicated on the earbuds or in the instructions! Really? Finally, the instructions do not tell you it will NOT complete the initial pairing IF the earbuds are being charged. Gee, what's the first thing people generally do when they buy a product that needs charging? Hmmmm. I guess customers should just know better!? Nice product, but Beats clearly cares more about looking cool than being helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    quality and price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's the second time I bought that. it's really good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Flex

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Great buy would buy again no hesitation

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Excellent sound, bad fit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound on these is fantastic. I’m hearing parts of songs I’ve never heard before, but I’m giving 3 stars because they do not stay in my ears and I’ve never had that problem with other brands.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Meh

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The “cons” first: these earphones are just okay. I have smallish ears, I guess, because they will not stay in. The sound is just fair. The “pros,” the battery is long lasting and the connectivity is easy. But for me, if they aren’t designed well enough to stay in the ear, why bother (disclaimer, they do provide you with varying sizes of tips to “customize” the fit, but the smallest ones still aren’t sufficient).

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent Great quality like that I can just take them with me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything arrived quickly and they look to be in good condition after shipping. It was a gift so I don't know how they worked or sounded.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    BEATSX ARE BETTER!! New features make them worse

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not impressed at all!!! I am an almost everyday user of the BeatsX headphones. I decided I would try these Beats Flex since they seem to be an upgraded version on the BeatsX. But the new features that they say are supposed to make them better actually make them worse!! I returned these and got another pair of BeatsX. No pros. Here are the cons: 1.)They are flimsier 2.)Auto start/stop from the earbuds doesn’t respond well 3.)Button that controls volume, track and mute is hard to reach. 4.)Sound quality is the same or possibly worse compared to the X’s I didn’t like the lighter cord that wraps around ur neck. It seems flimsy and cheap. The auto start/stop doesn’t work as good as they advertise. You have to take both ear buds out and they have to magnetize to themselves before the music will stop. Also the music doesn’t restart as easy as I thought. I had to put both ear buds in my ears to get them to start playing music again. And that didn’t always work. Sometimes I had to take them in and out a couple times before the music restarted on its own. The auto start/stop wasn’t as responsive as I thought they would be. The button used to change the track and volume isn’t like the X. The button is up further on the band. It’s not easy to reach. I like that there’s a separate button on the X’s that you can easily reach for controlling volume, track, mute. Wasn’t impressed with the sound quality either. They are more “trebley” The bass is still pretty good, but nothing any better. I returned mine back to Apple and ordered another pair of BeatsX. If you like the BeatsX just keep them, I wouldn’t waste your money on these.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    the foam earned covers are way too soft

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Visuallythey look right, but in practice these aren't long enough really do what you might expect going around the neck from one ear to the other. T?he other disappointment is the volume control doesn't let you go as loud as I would have liked

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love my beats head phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have! So easy to use! Great Sound and quick charge

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 1 out of 5 stars

    Dont last

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the way these fit and sound but this was the third pair Ive bought. First ones last a while and sound was grest but they quit working after 1 year. 2nd pair quit working quicky and sound was basic. This pair didnt stay charged after charging over night so i returned them immediatley. I dont recommend these. They just dont last.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    New

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones would recommend. Worth the price

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Alex

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Headphones, fit well definitely recommend them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are easy to use. The sound on these are great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not all they’re cracked up to be. Tired of pairing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve wanted beats for the longest time. Tried out the wireless and didn’t like them, can’t wear the headphones because of issues with my head, so the beats flex is what I got. Loved them at first but wasn’t really using them. Now rhat I have them around my neck daily I hate them. I wish I could exchange them or something bcuz at the moment I seriously feel like ripping them to shreds. They unpair constantly. Anytime I want to listen to music or a podcast I have to go thru 20 minutes of annoying crap just to get them connected. Press the button once, they should turn on. They don’t. They should connect automatically, they don’t, they should stay charged for a while, they don’t. They suck don’t get them

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are comfortable and Sound quality is great too

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome item! Never had any problems!!!

    I would recommend this to a friend