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Customer Ratings & Reviews

$49.99

Customer reviews

Rating 4.4 out of 5 stars with 5824 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers admire the Flex Wireless Earphones for their sound quality, battery life, and comfortable fit. Many appreciate the lightweight design, sleek aesthetics, and quick charging speed. However, some customers have expressed concerns regarding connectivity and volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 290 Showing 5,781-5,800 of 5,824 reviews
  • Rated 2 out of 5 stars

    Overpriced for its quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earphone is too overpriced for its quality. It seems that the way it was designed made it more susceptible for breaking. By buying this, I expected something durable. Yet this product is far from durable and may break in weeks. I don't recommend buying this product. Wireless ones would be better.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Dont Recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Barely bought these beats never had enough money to buy some and ive always head how great they are i finnually bought a pair and they sounded nice i liked the sound but within 2 months later they wont charge no more and wont turn on VERY DISSATISFIDED!!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the hype

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok but have had better quality from much cheaper brands.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Dont get me wrong

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought 3 in a row, last one last less than a week. They did not have anymore in the shop so i ended up buy JBL. This one star is for this one, the product while working, is great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Low

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not better they the first ones. Better buying the first dre beat

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Average. Works for about a year

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are okay. The battery gave out around the 1.5 year mark.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 1 out of 5 stars

    Beats..me for my money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible. Can not turn on. Some crazy defect. I don’t have time to return or exchange. Just insane. Had them less than a month and no combination of button-pushing is working. They are fully charged.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Bass

    Rated 1 out of 5 stars

    Buy a different product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked for 2 months and now the batttery wont charge. Bass is as good as a $20 wireless earphones. Worst product ive ever bought

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a great product, worse support.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In general the sound quality was nothing great, not bad but nothing great. They died in 15 days just beeped light went out and that was it. The. i couldnt return them. Not even a manager override as an option and said take them to an apple store they might be able to help. No i did not spend 25$ to get more than 2 weeks, but at one day out let your team have some discretion, I managed customer service for years they need that option.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beats ear buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered these online on 9/2/2023 for a birthday gift to my husband on 9/15. He used them for approximately one week before one of the head phones gave out. Tried to exchange for a new pair at the store but they said it was over the 14 day return policy. This is the second pair this has happened too but at least the first pair lasted about 6 months. Total waste of money, do not buy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    ??

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awkard straps, the sound isn't as good as old wireless set of JVC's which I was told, didn't sound as good

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a good unit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit has poor battery life and disconnects from my phone a few times a day, has poor sound quality wish I could return..don’t waste you money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noticed that the change doesn't last past 5 hours when its to be 16! I was really excited about this purchase as many love the brand. Not even a month and I can imagine in two months what it will he. I have had better with JBL' long lasting change power for listening for longer periods of time! I would like a return to purchase something else!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Unimpressed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad, also not the best, they are good quality as far as material.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never again

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage!!!!!!! I’ve had these for about 3 months now, they have never paired instantly and now one of the earbuds has stopped working. Trust me, I’m not one of those guys to write poor reviews, just because abs I try to give a product the benefit of the doubt, but the pair I have is garbage. The Sony’s I purchased at Walmart were much better and you only get 6 hrs max battery life. Nope never again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unhappy Best Buy customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item has no base. Not happy with the sound quality. Tried to exchange it at Best Buy store in Jan, as it was a Christmas gift, only to be told their return policy is 14 days. Not happy with the situation.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nope

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save your money!! I know it's tempting because the price is so low but for good reasons. you're better off getting any other cheaper pair of headphones. The sound quality on these are horrible, they don't stay in your ear, and theres no proper charging cable that comes with it to charge it. You have to buy a separate adapter. Returning these today!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Trash

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Barely lasted a year then wouldnt charge anymore. Trash

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased thses thinking Beats was a reputable brand, after about 8 months, they just quit working. Disappointed. Went back and got some JBL and so far, they are great.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor battery life

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with the battery life, does not last even one day. I didn't use it the whole time. Returned it today. Had high hopes on the Dr Dre earphones

    No, I would not recommend this to a friend