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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 5651 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers highly value the Beats Flex Wireless Earphones for their exceptional sound quality, long battery life, and comfortable fit. They appreciate the reasonable price point and the convenience of the wireless design. However, some users have expressed concerns about the limited volume and bass, as well as instances of the earphones suddenly stopping working.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 5,652 reviews
  • Rated 5 out of 5 stars

    Beats Flex

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves them! She also loves the color of the one she has!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound + Value

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Gym headphones I have Ever owned. Will purchase again

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wouldn’t buy them again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer Ubeats over flex! These really do suck and I’m not a fan at all nor would I purchase these for anyone ever

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Had it for a month and so far it’s working fine

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not Buy These

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guess I should have read the reviews before purchasing. My son had a pair of these that I wore for probably two years until they quit working. I bought a pair on August 23 and returned them on September 7 because they quit working and wouldn’t charge. I exchanged them for a new pair, literally wore them three times and here I am on September 16 returning them because they quit working and won’t charge. What. In. The. World?????

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not all that

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not loud enough low bass. Wires get in the way.its shiza.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats by Dr. Dre - Beats Flex Wireless Earphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for exercise. Love that it has extra eartips sizes. Sound is perfect for a nice morning run. Love the brand and the price I paid for. Works on iPhone too.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Questionable Quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially I was satisfied with this purchase but 2 1/2 months later the thin sheath of plastic covering the wiring is shredding and detaching from the wiring. Wires are exposed and at times I hear crackling noises. I will submit a warranty claim and keep you all updated on the results of that claim. Very disappointed and it happened once before lol but they do last for 12 hours.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Charge lasts long

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charge laslts very long , i uss it for 10 hours a day , both work and peraonal. Takes very little time to charge

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the idea, but I can’t hear, they don’t turn up very loud..

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Get u some !

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones. Highly recommend!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Good Comfort and BASS!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I grabbed these Beats earbuds for workouts and commuting, and they seriously deliver. The bass hits hard (like, “feel-it-in-your-soul” hard), and the sound quality overall is crisp and punchy—perfect for music, podcasts, or ignoring people in public. They fit snug, don’t fall out mid-run, and the battery life holds up surprisingly well. Plus, the case is sleek enough to make you feel a little cooler just carrying it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Beats Flex

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mines only lasted 2 months and they wouldn’t replace them saying 15 days online say 60 days it use to be 90 days

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I’ve never seen headphones break quite like this

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not even been a year and the hard plastic body of the headphone SNAPPED IN HALF with no provocation. They’ve been a favorite of mine but oh my lord, what?

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Love these new headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t intend to purchase these headphones originally but the brand I usually use were no longer available. I’ve seen these before but hesitated to purchase them because of the price. I was about to leave disappointed when I seen that there were only 2 pairs of the type of headphones I am accustomed to left and asked about the price which I was very surprised at the fact that it was the same as my usual ones so I went ahead and purchased both for my husband and I. The sound quality is excellent and the design is in fact better than what I expected. It quickly connects to my bluetooth and delivers a smooth and flawless sound. They stay charged for a considerable amount of time before I need to recharge them. They stay in place as I'm wearing them without fear of them slipping to one side and getting caught in my clothing which I greatly appreciate. I would recommend these over my previous brand of headphones. I just love these as my husband has told me he agrees with the comparison also.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad quality wireless earphone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After I bought this product, two weeks later it stop working, Best Buy give me a new one after a few day and the new one work for two months and it is dead right now, bad really bad product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of Time!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give this negative stars, I would! First, you have no way of charging this item because the plug is not a standard USB. You have to buy a different adapter to be able to charge this! Dumb, dumb, dumb! Then I spent the next ten minutes trying to keep it in my ear. I was so frustrated that I almost got back in my car (within the hour of purchasing it) to return this and the wireless Beats Pro that I bought with it!! Absolute waste of my time.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not Even Close To The Blue Shown.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are 100% powder/Carolina blue. They are not the electric turquoisy blue shown in the photos at ALL.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Beats

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased October,2022 an they already stopped working, i can’t believe they only lasted that long

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Beats by Dre

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Title: Exceptional Wireless Freedom: Beats by Dre Headphones Review --- When it comes to wireless headphones, Beats by Dre has become a name synonymous with both style and substance. I recently had the opportunity to try out their wireless headphones, and I must say, they did not disappoint. **Design & Comfort** The first thing that struck me about these headphones was their sleek design. They are beautifully crafted, with a modern aesthetic that is both eye-catching and functional. The ear cushions are plush and comfortable, making them ideal for long listening sessions without any discomfort. **Sound Quality** As expected from a brand like Beats, the sound quality is exceptional. The headphones deliver a powerful, dynamic sound with deep bass that brings music to life. Whether I was listening to rock, hip-hop, or classical music, the audio was clear and immersive. **Wireless Performance** The wireless performance of these headphones is impressive. They connect seamlessly via Bluetooth and maintain a stable connection even at a distance. I never experienced any dropouts or connectivity issues during my usage. **Battery Life** Battery life is another strong point. The headphones offer up to 20 hours of listening time on a single charge, which is more than enough to get through a long day or a lengthy commute without needing to recharge. **Controls & Features** The on-ear controls are intuitive and easy to use. I could adjust volume, skip tracks, and take calls with just a few taps. The headphones also feature noise-canceling technology, which effectively reduces background noise for a more focused listening experience. **Overall Experience** In conclusion, the Beats by Dre wireless headphones are a fantastic choice for anyone looking for a blend of style, comfort, and exceptional sound quality. While they are on the higher end of the price spectrum, the performance and design justify the investment for those who prioritize audio excellence and wireless convenience. If you're in the market for premium wireless headphones that deliver on all fronts, I can confidently recommend giving these a try. Beats has once again proven why they are a leader in the headphone industry. --- This review captures the essence of what makes Beats by Dre headphones stand out, focusing on their key features and performance. Adjust details based on your personal experience and preferences to tailor it further to your perspective.

    I would recommend this to a friend
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