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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 3.8 out of 5 stars with 313 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

70%would recommend to a friend

Customers are saying

Customers find value in the sound quality, comfort, and price point of the Geek Squad Certified Refurbished BeatsX Earphones. Many customers rave about the fantastic sound quality and comfort of the earphones, while others appreciate the more affordable price compared to new models. However, some customers have concerns about the battery life, fit, occasional defective units, power issues, and charging problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 313 reviews
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Would not keep charge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3rd pair of this product and they were all poor quality after about 6 months. I bought a refurbished pair that would only keep charge for 2 hours.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Headphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still have not used them bought for gift looked nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved ! Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My secret Santa loved this ! Great for workout , college studying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is a good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good product, does not weigh , is very practical

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Not good at all

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One piece stop working after 6 months of usage. Only 8 hours of working time. Can’t change tracks.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Refurbished my tail!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them in today. They went straight for my phone to pair. Awesome. After that though, the only thing they would do is play my music with a "tinny" sound. They will not power on/off, no volume control, and they will not accept a charge. I wonder if they even bothered to clean them or did I put funky ear phones into my ears?! NOT worth the "discount" price. Plus, if the sound I heard, is normal, they are not worth ANY price!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work well. Perfect for the gym or other activities

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it. Super easy to connect and use. I recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    8hrs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wear these every day working on trucks. Work great

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Battery was bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was super excited to get these, but they never worked and had to return. The battery was bad.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ouch!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked decent in the box but once I tried them on they are ok. One major problem I have is turning them off. They will not turn off. Help!!!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Great sound

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First week when I had the item wasn't working Have problems connecting to my phone one side wasnt working

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Doesn't turn on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn't work. The light came on to charge but once unplugged it doesn't turn on.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not pleased

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They stopped working before the year was out. I can’t say they’re a bad product but I can say I won’t buy them again

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Not recommended this headphone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use for 3 months and this going , I trying connect the. Headphone turner off all the time

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poorly refurbished, non functioning.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my wife for her two week trip back West. They refused to connect for more than a few seconds at a time for her, and when I tried it on my phone when she got back it was no better. It even had what likely was the previous owners name on the headphone Bluetooth ID. Sadly we are past the return period, so this'll just go into the landfill.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For that price you will expect poor sound quality... poor bass sound ...much better to buy much cheap earphones

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the money

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these thinking they would have great sound quality but they were a big disappointment. Go with Jlab!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Poor Battery Life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only stayed charged for two hours after charging for 24 hours.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Not worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery was shot so they didn’t work, the sound was crap as well

    No, I would not recommend this to a friend