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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4489 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 108 Showing 2,141-2,160 of 4,488 reviews
  • Pros mentioned:
    Comfort, Fit

    Rated 4 out of 5 stars

    Pleased, not ecstatic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit great and are super comfortable. They are not noise canceling, which I am not pleased about. However, I wanted this exact type of earphone, so I except to give on a few things.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    malfunction

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of these beats was great but unfortunately gave up rather quickly where I couldnt get both ear pieces to work at the same time

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    BEATSare hard to beat..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought on Deal of the Day..really easy set up and operation. Sounds GREAT! Qualiry purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised and a reasonable price! only wish they had more colors available when i needed them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Earphones solid, but charging is really spotty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earphones are great but the charging case is really spotty with regards to actually charging both earphones every time. Even when you seat the earphones firmly in the case, they may not actually charge. You have to check every time that both earphones are charging; otherwise you wind up going to use them only to find that one is dead. Also, I wish there were a way to see the charge level on the earbuds themselves and/or the case. Instead, you can only check this with your phone. What's more, the updated widget for checking the battery power doesn't show you a percentage of charge-- it just shows you an graphic representation without any numbers.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Send it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open Box & half the price. Easy Decision. Works great. my primary at the moment. Use at least 6 hours a day at work.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these refurbished on sale and I couldn't even tell they weren't new! They have great range, battery life, and sound quality. My only complaint is the case is a little big, but I don't really care because I just throw it in my purse anyways.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Very secure

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise Canceling earbuds. They feel very secure in my ear while running and working out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Works great. Love these. I have purchased them multiple

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The work like that brand new, you practically get a discount. Everything came in just like it was brand new

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved them. They are the only pairs i dont misplaced. And can stay put in my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice Earphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my girlfriend she loves the way the feel and sound. Sound quality is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Earphones!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this refurbished so saved some money there. They looked brand new and quality was superb. Still going strong!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats by Dre Powerbeats wireless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best pair of wireless headphones I’ve ever bought a little pricey but way worth it , save your pennies and get these .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it everything was new in a original package, my husband is very happy with it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love This Bluetooth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love This Bluetooth! It's very clear and sounds great with one or both of them in the ear. I would recommend these!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Solid Earbud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are solid enough earbuds but the sound isn’t as great as I was hoping, plus they aren’t true noise cancelling.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They connected and they sound great. Awesome product.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Good exercise headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of earphones, already have them in black. stay fitted in ear even with sweat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved a lot of money buying refurbished. They were brand new and most likely a return.

    I would recommend this to a friend