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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4489 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 4,488 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Just what I expected.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my refurbished but it came with everything. I had the charging case. All sets of ear buds. Charging cable was still wrapped like it had never been used. Very satisfied. I'm glad I saved some money by buying it used, can't tell the difference. The only downside is that the individual earphones don't power off when not in use. I'll come back from a jog and sit them down. They lose significant power when not on their case. Wish they'd just turn themselves off. There's been more than one time I'd forget the weren't in their case and start using my phone. I only remember to put them back once my phone starts rerouting the audio to them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Would never know it was refurbished. It looked brand new when I open it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are working great for a fabulous price. No issues with the refurbished product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats Pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds quality on these beats is amazing and are great for the gym

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Just beat it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is amazing. Great quality. Enjoying using them to workout.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    ABSOLUTE POWERBEATS~~!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ABSOLUTELY LOVE THESE WIRELESS POWERBEATS!! THEY ARE VERY CRISP..WHEN U LISTEN TO THEM.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wireless Earphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure about buying a refurbished product, but sounds great and it's just like new.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good for the refurbished price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using these earphones for my marathon training. There are some things I really like and some things that I think need improvement for the price you pay. The battery life and ease of use on these is great! I'm using a google pixel 3a XL and they pair up quick and easy each time I use them. However for the price you pay the sound is lackluster at best. The bass is present but even when not running the sound stage simply isn't present. I hope they improve this in the next iteration. Usb C would also be a great upgrade.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent condition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great recommendation from the geek squad, would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Sound not as good as the Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these because of the ear loops. I like my Bose earbuds, but during exercise, they can become loose. These stay in place much better than the Bose buds, but the sound is definitely not as good as the sound on the Bose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well, no issues with setting up, charging, like brand new

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want be swole buy these headphones. They are better then airpod pod

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    airpod replacer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. Definitely worth the buy. Purchased for my husband now gonna replace my airpods

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Refurbished Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product overall really good almost to good to be refurbished

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Great sound with connection issues

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great. Typical Beats sound with great lows, but not over emphasized. However, the right earbud continuously does not connect when removing them from the case. I always have to disconnect and re-connect them. I have done this countless times and the left earbud is the only one that will work consistently. Based on research, this is a widespread issue with the product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these. Portable, easy to use and very stylish. Sound is excellent for something so small.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    No fall out!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase these because when I sweat the other types fall out. Excellent!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lack of bass presence

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but I think the bass is not very present and I preferred more bass

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were in excellent shape I didn’t thought I was going to get such a good quality for what I paid

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Ok

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy makes workouts easy to use. Sometimes it doesn’t connect have to restart it

    I would recommend this to a friend