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Customer reviews

Rating 4.3 out of 5 stars with 4489 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 114 Showing 2,261-2,280 of 4,489 reviews
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Ok

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy makes workouts easy to use. Sometimes it doesn’t connect have to restart it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got it early. Wish it was a little easier to connect tonmy phone but good base and good quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Logo fell off

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, however since I bought an opened box one, the beats logo fell off within a couple months. It was a flimsy sticker

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are in excellent conditions. Sound is good and works perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love beats but these are super light and great for working out

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Beats Geek

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 3rd pair and nothing was wrong with my previous 2. I live these!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great headphones... when they work

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I suppose it's always a bit of a crapshoot when you buy a refurbished product. I don't normally buy refurbished products, but I also got tired of having my running partner make fun of me for wearing over ear headphones (my preferred) while we run. I didn't want to pay full price, so I decided to buy these. It reminded me of why I don't buy refurbished products. I strongly suspect whatever the defect was with the headphones initially was never fully resolved. The right one never seems to seat in the charger right. When I'd pick them up to go run, I could flip a coin as to whether or not it would be charged. It would frequently die out in the middle of a run. Sometimes it never turns on at all. I recently ran a half marathon and took extra care to make sure these were seated and charged. Good thing I took my over ear cans along as well, because they never powered on. Like I said, its a bit of a crapshoot and purchasing items such as this comes with risk, but it's really disappointing that after only five and a half months, I can only really get one to work, and even then not consistently. Very disappointing. Rated poor for quality and poor for value.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great price for a great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got Powerbeats pro on time and they sound great I use them when I work out or when I go for a run

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived very fast the package was in excellent condition and they sound great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very user friendly to setup. I love using them at my desk with only one headphone in so that I can pay attention to my surroundings at work and also do some studying on my duel monitors, while working. I love the range and convenience at the gym. As for the user, I have not had any issues talking on my phone through these, while at the gym or using my hands for other things, rather than holding my phone or being on speaker phone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    very happy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wife likes that it tells her who is calling without looking at phone great sound

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Got them used

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You forget that you have the earbuds on. The charge time is great and it lasts a long time. Great sound. Have never taken them off since the purchase. They are Waterproof.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this beats

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good price and a very good product comes complete in its box is a good buy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    must have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great even in refurnished condition absolutely amazing quality

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great sound for running or workouts.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife to run with and she loves them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Deal, Happy with Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these on Black Friday for a great deal, they work great and the sound is incredible.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice clear sound,small and unique sound I love the color

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although we purchased a refurbished they were just as great of quality as a brand new unopened package

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My teenager loves them. Easy to connect to all his devices. He doesn't listen to me anymore LOL

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Air Pod Pro Over these.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In all honesty, I do not understand why these things cost $250 brand new. I just can't make sense of something like this costing that much? I'm not saying its a bad product, I just don't think its worth the price they sell them for. As far as working out, these are okay, but I would definitely use and choose the Air Pods Pro over these any day. I run relatively often, several miles at a time. I purchased these and the Air Pod pros for this specific reason. After using power beats, I chose to stick with the Air pods pro. These will stick in your ear but the sound is not great because they are not tight around the ear. For me after running 10 miles in both these and the Air Pods Pro, I will stick with the Air pods. Better sound.

    I would recommend this to a friend