Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 4489 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 4,489 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    beats

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. Not comfy when wearing glasses, but great fit without glasses on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buying and useful for work. I use them a lot for rough work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats are the best!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome to be hands free while out shopping during the holiday season and of course, for working out. Early Christmas gift from the husband

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy using these earphones for working out and daily conversations. They are easy to set up and use, great product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only one works some times, only one charges sometimes the Jlabs are better honestly

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Headphones if Buying On Sale

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great headphones. Has some issues with bluetooth connection, but usually when first connecting. Once connected they are solid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Siren

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have been nice if the color was just flat out red. Any who, I have to say I still love taking these to the gym, great earbuds just to zone out and get that workout crushed without thumbling with your tunes. Great addition to my collection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.Tmack ear beats

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice that I purchased as well the price here good & quality well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, haven't had any problems. I'm looking to buy another pair because i lost my old ones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphs. Doesnt block outside noise but understandable w/ these types of headphs. Overall great product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good , and tight fit

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great for exercising, but a little uncomfortable for me. Sure that’s part of it in order to make sure they don’t fall out, but I like the air pods pro better .

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good sounds

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given it a 5 star rating if the buttons had programmable features like placing caller in mute. If you purchase these strictly to work out then you can’t go wrong.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Could be better.

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked them but the sound on these could have been better and they do hurt your ear when you use for a long time. The charging case is super big too.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Greatness

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These PRO buds are awesome and have great battery life. They keep me motivated during my workout session as that I don’t have to worry about them falling out my ear.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    High quality and comfortable

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a present for my wife so I had to ask her. Best headphones I have ever had. Sound quality is amazing and very comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second pair

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get a second pair because my girlfriend wanted her own

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very secure on ears. Nice sound. I have small ears..hurts on inside ear after lengthy use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    save some money!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if u buy these and they are still a little messed up, you can go to apple and just get a replacement pair. but in my case they were perfect. i had owned a new pair but i lost them, so i bought these and they are the exact same just the box has white stickers to keep the packaging closed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for workouts

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these since I workout often. I needed some earphones that don't fall off my ears while doing some HIIT or lifiting weights.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats by Dr. Dre -

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats by Dr. Dre - I purchase this hadphones for my self and so dar I like than the sound is increíble and the point that it does not have a wire to go round my neck. Love them

    I would recommend this to a friend