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Customer Ratings & Reviews

Your price for this item is $109.99
The comparable value price is $199.99

Customer reviews

Rating 4.3 out of 5 stars with 4476 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers enjoy the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones for their exceptional sound quality, comfortable fit, long battery life, and reasonable price. They appreciate the convenience of wireless connectivity and find them suitable for workouts. However, some users have concerns about the volume not being loud enough, lack of bass, and occasional defects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 4,476 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    A winner in every way

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about these earphones. The sound quality is stellar. The are the most comfortable and best fitting of anything I’ve used before. I don’t like the way Apple Airpods fit or feel and I don’t dig my Soundcore Liberty Pro earbuds fit or feel either. But these Beats are just right and their Apple provenance means the work automatically with my iphone. ipad, apple TV and Macbook Pro. You’d never know they were refurbished except for the 50% off the list price you save.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Decent headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headphones. Good sound and battery life. The connection at times can get fuzzy at times. A bit expensive for anything to go wrong.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    You Can't Go Wrong with "BEATS"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love them. I purchased an additional set for my husband. Thes sound quality and connectively are excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 4 out of 5 stars

    Out of all my Bluetooth devices these are the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent deal of the day price. Have a pair of air pods so I wanted to try beats to compare. I like the beats. They feel more secure on my ears. Like the volume adjustment and the small switch to change operations. Battery life is also better than air pods. Easy pairing with my other Apple devices. No problem using Siri. One small complaint is about storage case. It’s huge. I’ll be looking to purchase more if I can get them at the reduced price. Color is not an issue. Refurbished condition is good. Missing instructions. Would recommend at reduced price.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Great earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless sound. Allows for normal movement without falling off.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great In ear headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for working out and getting that noise cancelling effect to block out unwanted outside noise. Having a volume rocker on both sides is a nice little feature. I do like that you can use one of them if you want and have the other charging in the case so you can have that one in one out type of listening experience. Another great feature is when they are taken out from ear and put down they turn off to conserve battery life, but you have to be aware because sometimes if you are watching a video and they turn off the phone volume will take over and if you are in a quiet place it bring unexpected attention.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very comfortable and provide a secure fit. The sound is amazing. The battery life is great. I have no complaints!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great buy. Got them on a refurbished deal. Definitely good bass and sound quality. Works real well with any Iphone. I would recommend this for any Iphone users. I use Android and the phone pairs nicely but has some drop off connection once in a while. Overall satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these! They stay in my ears really well and connect easily. The sound is amazing and they stay charged for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    One of the best wireless options out.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple did a great job with the Powerbeats. The sound quality is very good. The fit for my ears fit very snug and wouldn’t come out as I run or work out. The earphones has 3 size ear tips for the perfect fit. The pairing option is so easy. The moment you open the Powerbeats Pro case an pairing screen shows up on your Apple device with a one button pairing and boom they are all setup. Then on other Apple devices you won’t have to pair it to them, the headphones are automatically paired to your other Apple devices by default. Just select it in the Bluetooth settings and your good to go. The Powerbeats Pro’s also pair with your smart tv as a speaker output option. The controls on the Powerbeat Pro’s are done very well for volume up and down, next song/pause options. Lastly, the case is a bit big for a normal pocket and has a lightning charging port on it. Overall, these are my go to Wireless Earphone set.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Beats Wireless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my wife to try because she’s had horrible luck with AirPods. We’ve tried a couple generations of standard and the newest AirPod pros. Nothing stays in her ears. She is BEYOND happy with these Beats. Constantly tells me how grateful she is for them. They stay in, they sound great, and it’s one less thing she has to worry about. 5 stars all day

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Powerbeats

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 years later, put in a lot of wear, and they work amazing! I love these for running they never slip or fall out!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice bass sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rich bass sound and long battery life. Wireless beats let you move around comfortably without the rubberized tethered cord catching and pulling on your neck.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 4 out of 5 stars

    Great sound and overall quality!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to get a new pair of wireless headphones with above average battery life and great sound. I also wanted them to be affordable. I was alerted to the sale on these by my niece and since I find BB refurbished products to be top notch, I ordered them. Not disappointed in general. The fit is good. The sound quality is excellent and the controls are really intuitive. The battery is way better than I expected. They also work well outside around noise which I love since I try to do daily walking and tend to take calls at that time too. The noise cancellation is really good. I love that I can also just use one of the earphones and get the same quality of sound. Some of the cons: The pairing was not as easy though. I found I had to repeat the pairing process various times and this may be due to the fact that I have Android and Windows products. Also, sometimes they unpair unexpectedly. That's more annoying since I usually get them paired back pretty quickly. Overall, these are great earphones for music, for pairing with your laptop or computer, and for talking with noise cancellation. The sound quality and amount of use per charging is above average too. The price was also great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Very good earphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are really good true wireless earphones. I have used these for the outdoor run. The earhooks keeps it in place so that I don't have to constantly adjust the earphones. Very good sound and great bass effect. Very decent battery backup.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Right side not working now

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and last long....but right side has started to malfunction amd not work.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Great when they work

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them for running, They don't fall out of your ears, they cancel the wind noise very good. I am very happy with them! The color (Moos) is awesome. Also, the buttons are ambidextrous, so you can wear them single if needed. Great battery life as well

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Wireless beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for working out. And I love them the battery life is pretty great. The sound is great. I’m glad I purchased these. I was getting tired of having the little wire behind my neck. I love how these just sit on your ears.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Amazing sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 Recommend these Earphones. The sound quality is amazing and blocks out sound outside. Plus the loops are a great added feature, stylish, and helps to not have them fall out all the time. plus the battery lasts hours on continuous usage!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Refurbished- was sent used ear bud tips GROSS!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: I bought these refurbished. The ear buds are feel similar to my powerbeats3. They are wearing out and I cannot live without headphones. I keep several pairs on me always due to the ringing in my ears from a disease. The ear buds came clean without any sign if usage. Cons: They did NOT COME WITH 4 new clean ear bud tips. They were shipped with one 3 pack disk of ear tips. One of them were used..YUCK SOMEONES crusty EAR WAX IN THE CREVICES....BARF! I had an online chat with a Best Buy rep. He wanted me to return everything and exchange for another. I really didn’t see the need to do this as the headphones themselves work fine. He didn’t want to just mail me replacement ear tips...whatever....NOT good customer service, as most companies say we will send you replacements...blah blah. So at the end of the day, I decided that I would keep the earbuds and continue using my favorite foam tips that I keep on hand for my spare Powerbeats 3. All I wanted was for them to acknowledge the Very Gross mistake and perhaps mail me a new clean set. Since that is what the description states. Hope this is helpful.

    I would recommend this to a friend