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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4489 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 142 Showing 2,821-2,840 of 4,489 reviews
  • Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great for working out and everyday use will fall out of your ear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great! Especially for use at work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats in ear headphones.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product came exactly as advertised. Enjoyed the experience and the Best Buy sales representative very supportive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift and didn’t realize product was refurbished at the time.. checked them out when I received and everything was there and even had unopened rubber earbuds to interchange. Overall no issues with headphones and were well received

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They dont play loud and do not stay charged long at all.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best product I never had, I love it. Yea

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Love these, control any volume on and Bluetooth

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound can connect to any Bluetooth enabked device and had volume control. Great for active people. Stay put.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    sucks.....had to return it back

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought it online, it was saying refurbished and geek squad certified.... But when I received it didn't work, couldn't even turn it on even bestbuy employees couldn't make it work....had to buy different one Samsung earbud which works great....

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I always buy refurbished

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love buying geek squad certified products when I can. I do so because it means they check the product over and make sure it’s working properly before they put it on the shelf. I had when you buy something and it doesn’t work the first time you use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best. Good customer service and good employees clean and

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good wireless option

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connect to iPhone very quickly. They hold a great charge. Sound great too. No issues. Especially for refurbished they were a great deal!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Simple and amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is amazing! Super easy to pair. Extremely comfortable even with a mask and glasses. Beautiful color too. Will definitely buy these again.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Great sound quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and fit! Just too bulky to be practical for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TAdams Earplug Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had any issues with the refurbished earplug item. The earplugs are will worth the reduced price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and don’t have to worry about them falling out and possibly losing. Battery can last for weeks.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Highly recommended!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Powerbeats Pro earphones are excellent! The color is unique, sound is great, and battery life is long lasting. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Condition

    Rated 5 out of 5 stars

    Great Headphones, work amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was nervous about purchasing certified refurbished headphones but not anymore! These headphones look and feel new and work great! battery life is amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My PB

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always love these! I have my own in blue and since my daughter would take them, I decided to get her some in white!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost the first one at the gym. Then I bought a 2nd one. Relevant & great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2nd pair

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of my favorite headphones I’ve ever owned. Lost my old pair and purchasing another.

    I would recommend this to a friend