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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4489 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 147 Showing 2,921-2,940 of 4,489 reviews
  • Rated 3 out of 5 stars

    Love the sound. Has its quirks

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes doesn’t latch to the charging terminals and I get surprised when I use it with 16% left. Repeatedly have to pair as my exercise machines don’t recognize this off the bat

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Love the fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a hard time getting the left side to stay connected and to charge properly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. They can be used individually which helps with having conversation with others.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Outdoorsman

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great charge fast. I was hoping for a little more bass. But overall I would recommend these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being able to use each as a individual or together and be able to do all functions needs individually is amazing. Best purchase of headphones this far hands down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best totally wireless earphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not sure about this one as I already own Bose headphones with active noise canceling. This one is a great complement to Bose as this one is ideal for exercising and when you don’t want to wear headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible headset and got them at a great price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headset and perfect color. Charging case really helps when i need to charge the headset on the fly and traveling on a long flight. Cert Refurb item should include the 4th (main) eartip.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Uncomfortable headphones. Returning

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only gave these 2 stars because music does sound great! But they're uncomfortable on my left ear & when I'm using them to make/receive calls my callers are barely able to hear me. I love my older pair of beats but I'm returning this pair & ordering something different. Bummed!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Convenient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great considering it is refurbished. I like the security of the hook curve to keep these earphones in place. The volume controls are very convenient to manipulate. I have found that I need to pull my hair back when talking on the phone else I sound muffled to the caller on the other end.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Father day gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for my friend he like it so much amazes

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buying a Refurbished items is taking a chance.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mine were refurbished and the sound was low and I couldn’t turn the volume up, so I return it. I was disappointed also cause the sound wasn’t that great either.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All good. Definitely worth the money. Would purchase another pair for myself. These were for the wife.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable ! Nice sound ! Use them for biking no issues with falling out of my ear. I love them !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price and quality

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my wife. She always had problems with earbuds which would fall out while working out. These work great (according to her) and stay in while running. The mic works great for calls too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like my Beats!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad I purchased. They are great. I would suggest to others.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Good wireless headphones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice product. Easy to pair. Easy to wear. Comfortable with decent battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy with my purchase and I highly recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for working out!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best workout ear buds that you can buy! I would definitely buy them again!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    waste of money.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    left one stopped working after about 3 weeks. no recourse to send it back because it had been over 2 weeks. sound was fine before it stopped working but not really better than similar headphones a fraction of the price. will never get refurbished headphones from BestBuy again, and am totally done with Beats

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Refurbished Powerbeats Pro

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received my Beats by Dr. Dre - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones. First the charger would not plug into USB port so I just used my Ipad charger your phone has to be stuck to you or you cant go from one room to the next without losing signal doesn't stay charged very long but it doesn't take long to charge which is good and the sounds not to bad.

    I would recommend this to a friend