Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $109.99
The comparable value price is $199.99

Customer reviews

Rating 4.3 out of 5 stars with 4476 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers enjoy the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones for their exceptional sound quality, comfortable fit, long battery life, and reasonable price. They appreciate the convenience of wireless connectivity and find them suitable for workouts. However, some users have concerns about the volume not being loud enough, lack of bass, and occasional defects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 4,476 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great wireless headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and good battery life Does need an old style Apple lightning cable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    100% worth buying as CF

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a blue pair of Powerbeats pro about a month ago and I fell in love with the product. Then I went on and bought my brother these pair of Powerbeats pro. I went with certified refurbished because of the amazing price of $119.99. It was the lowest I have seen. When I got the product, I compared it to my new ones to see if there was any damage or something. The ONLY thing I saw was the ear hook a little uneven, but it’s a super simple fix; simply push it back and it’ll be fine. The sound was exactly the same as you would expect. Overall an amazing purchase and I highly recommend buying these at a lower price.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel great in my ears, they stay still while working, and moving around. Sound quality and noise canceling while on the phone is great. Only quam is i have to open the app and the charging box to see what battery the charging case is.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 4 out of 5 stars

    Good quality, high priced for audio performancece

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are crafted well. The battery last forver. Its easy to connect. I feel like the price is a little high for the audio performance. You can definitely get $50 ear buds that sound just as good as these. They're an excellent fit and very comfortable when wearing and doing athletics i.e. running, biking, skating. I would recommend but they shuld probably not cost more than $100.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great fit and sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, and great fit. I don't have to deal with them falling out of my ears!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Powerbeats Pro Totally Wireless Earphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earphones are of good quality. Two issues: - Need the case to connect the earphones - Unable to figure out how to change the bass, etc. Not able to find an app for the Android phone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    They work

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really do like the sound quality of these and having no wires to deal with is great. There are a couple little annoying things I would like to be different but some may not be feasible. The way you switch between songs is the biggest problem I have. I can never seem to find the button in order to push 1, 2, or 3 times. When I do find it, I can't seem to do it correctly and I find myself going to find my phone to change the song or play the song again. They stay in my ears just fine. But I find they do slip around a bit which reduces the quality of the sound. Therefore, I'm constantly moving them around. Lastly, I really hate the fact you need the charging box in order to sync. I know it's not a big deal for most, but I have several cell phones. - My business phone, which is my primary phone and the one they are currently synced too. - Then I have my personal use phone, which is used to make calls, send texts and keep in touch with people. - Then I have my "walk the dog" burner phone. We walk all the time and he likes to see how many burner phones he can go through in a year. I try to keep my phone in my hand as much as possible but try as I might, the dog finds a way to jerk it from my hands. I like to listen to music on the walks and keep forgeting I haven't synced these earbuds to the current burner phone. Several walks, I go to play music and once again find myself laughing at myself for forgetting to sync them. Would be nice if I didnt need the box in this situation. These are my favorite earbuds to date and I have tried many brands and different kinds. For what they are these are amazing. I'm not sure a "perfect" pair can ever really be made. Because we are constantly changing the way we do things, it may be impossible to have one device for all our different needs. I'd give a 4-1/2 star rating, cause they are the best so far, but I do feel they have a small amount of room for improvement.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great ear phones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound great and fit securely in my ear. I mainly use these to work out and pair them with my Apple Watch to play music. Very light and I forget I have them on. I bought the refurbished and are working great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love them

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome absolutely love them. The Bass, The Clarity everything. Super comfortable and very versatile for every day use.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Worth the money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me a while to figure out how to put them on and how they are stored in the case. One thing for sure, it stays on my ears in every activity! Sound is not so bad either. I like the way it connects to my iPhone, IWatch, iPad and MacBook too!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won’t fell off your hear.great sound and charge last for a long

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    good earphones

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good sound, comfy earphones, only complaint is they randomly disconnect on their own

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Quality Product !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and fit! I use them for running and they stay on great!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Great fit.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fit and sound. The charge life of the earphones last about a day, but the charging case is portable and can easily recharge them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great ear buds, inconvenient case

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy having these so much. The integration with iOS is very easy. I find the battery life is really long. I love that the controls are actually buttons, and the sound is great. The big thing I don't like about it is that the case is so huge it can't fit nicely in my pockets when I'm on the go. If I put just the ear buds in my pocket, sometimes the auto-detect thinks they are in my ears and my audiobook or music will start playing and draining the battery without me realizing. Otherwise I like them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Prefect

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is perfect for my ears. I like the hooks it prevents it from filling down and got damage as I experienced with my previous earbuds. The sound is great quality and the battery is last long. It doesn’t hurt me even I used it a lot. Best earbuds for those their ear can’t keep the earbuds for long time and fell down.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Very clear sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound when listening to music and on calls. Battery last me the entire work day without having to charge. Only minus for me was that it sometimes disconnects when walking a few feet away from my phone. I have to disconnect the bluetooth device and reconnect. I normally just use it while working at my desk so not a big deal overall.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great sounds from my Beats

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality. Change last a long time. Recommend regular cleaning, especially at the charging contact points and ensure they are seated correctly. I also swapped the charging cable with a higher quality cable. The only issue I have found is the lost of Bluetooth which I recommend opening case, then reading charge level with your phone, then inserting into your ear. I recommend this buy

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Looks like new

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connects and plays as it should though sometimes I find them cutting out. They came to me a little dirty. I don’t know what the heck was on them but cleaned them throughly as it could have been from someone’s body. Gross. Came with new cord and new ear pieces thank god. Other than that spend the extra 50$ get the new ones.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Beats headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound comfortable and they fit well over my ears

    I would recommend this to a friend