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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4489 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 176 Showing 3,501-3,520 of 4,489 reviews
  • Rated 1 out of 5 stars

    I Bought A Defective Product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a defective product. It’s not returnable nor can the manufacturer do anything in regard to fixing the headphones. The charging case doesn’t keep a charge, and the right headphone doesn’t charge or work. Neither Best Biy or Apple were a help.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Hard to Connect

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two different pairs of the earphones and returned both as I could only get one of the pair to connect.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I wanted

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're perfect for my job easy to work and the is Nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these renewed... basically new! Love them a+++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these at a great price and they are amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered on time! Good quality for refurbished item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grwat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I’ve had no issues with these Beats headphones

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Save your money

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t even last 9 months. The left ear was not charging anymore. This is the second set I bought. I’m done with these.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one product and the price is very good I recomend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them!! Just perfect for running. Easy to use.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Decent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was nice but then they stopped working after a while

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s in very good condition and it came really fast

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Wireless Headphones!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried AirPods before getting these and I could never keep them in my ears. These always stay put and sound great! So glad I picked these up. I saw absolutely no evidence these were refurbished at all.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right earpiece didn’t work when I tried the headphones

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my headphones. Would buy again. Thank you!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice wireless headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refurbished wireless headset. Nice feature, connects to iPhone within seconds. Love the feature that you can use one earpiece at a time. Overall very satisfied with product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good I’m recommend to people can buy this item

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People only buy this for the brand, there not even loud, no good bass and when on call sounds terrible, I bought some Anker that work better then this.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Base is not there. I am returning the earbuds. Disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work great! Comfortable!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great! Comfortable and easy to use. Yaaasss!

    I would recommend this to a friend