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Customer reviews

Rating 4.3 out of 5 stars with 4488 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 4,488 reviews
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Good , but not worth the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these refurbished after several pairs of inexpensive ones from Amazon. They do pair seamlessly with my IPhone 13 and Apple Watch.! I use them for running and lifting weights and they do seem to have a problem with my sweating. They do not seal outside noises and the sound is definitely made for hip hop music (bass response is excellent). I don’t feel that they get that loud and I have to crank up the volume when I’m running outside. The charging case is huge and if you have to double check that both earbuds are seated in the case exactly or they won’t charge. (Learned that the hard way after throwing them in my gym bag in the morning and by that afternoon when I went for a run one was dead). The good thing is that it only took 15 minutes to charge to about 76%. They are nice looking. I don’t think I will spend this amount on my next pair.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great for active use, some connection issues

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great for physical activity. The specific ones I got seem to disconnect one earbud occasionally and I have to reconnect them, but otherwise, they are great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Geat sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Plus they stay on the ears much better and are more comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Feel great.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fit. Great sound! Battery life seems to be hit and miss.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Wireless beats worth every penny

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely happy with this purchase. They sound great. Connect to my phone great and last all day. Would definitely buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Beats power beats pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is awesome. Bass is good. At first I tried to pair them to my phone, them I called Best buy and they told me that I had to download the Beats app.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Beats for me

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these!! I will not go back to Apple AirPods. Had 4 pair and these beats are clear, hard to loose and cancels out noise when both are in.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    LOVE this product!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves his beats! The different size ear pieces are a must! He was able to customize them to his liking. They have never fallen out while working which was a huge complete of other brand name earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    This refurb was just as good as new

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You already know the specs on these Powerbeats Pro so I won't get into the details. My review is specifically on the refurbished ones that I got on sale for 119. For this price it was too hard to pass up. Everything looked practically new. Cables were unused. Headphones paired and worked perfectly fine. Also get 1 full year of Apple support. I also have the Airpods Pro, and these sound ever so slightly better. It was difficult to distinguish the difference in sound quality. But the Powerbeats are more comfortable IMO. Can't beat the value for these.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for high performance earphones - holds charge for a very long time - comfortable fit and most importantly great sound!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    great Wireless Earphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this earphone for almost a month now and Using it both exercise and doing yard work. The sounds is great fits nicely and Comfortably.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Gotta love Beats!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get all the great things of airpod pros coupled with the security of knowing they cant “fall out” like my airpod pros. I use these for walks with the dogs and runs for exercise. HIGHLY recommended. If something is better i am all ears but understand i have noise cancellation on. Lol

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Very good wireless selection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that I can listen to only if I want. I like how when placed in the charging case, they seem to be magnetized or something so they dont rattle around. I like the look. I'm more of an over the ear guy, the buds always seem to feel uncomfortable. My only complaint would be they don't seem to be that loud and the only reason I did not award 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Great for workouts/running

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been perfect. No issues. Great sound and battery lasts surprising long. Secure in the ear when running too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    These things sound great and are super rugged...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things sound amazing. Despite some saying the call quality is not so good, I don't seem to have any trouble. Battery life is very long and they charge very quick. Updating firmware can be a little bit of a pain. As for the ruggedness, I accidentily left one of the buds in my pocket and it went on a ride through a full wash cycle. Thought for sure it wouldn't have made it, but I placed it back in the case, it charged and still works flawlessly. All in all, worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Love these!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite Beats in ear buds by far. Fits great, excellent base response and clarity! Holds a charge for a long time

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Sound good and stay put

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A own a variety of true wireless headphone and seems to use each for a different purpose. Seems I can’t find one that fits all. These sound good and definitely stay put while running and exercising. Can wear with a winter hat, which I found hard with the Bose. I would advise that you try each size ear piece for a while till you get the right fit.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Fit

    Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchased. Fits my ear, the buds are comfortable. Good battery hold

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Crisp highs and solid lows.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very pleased with the truly wireless earbuds. The sound is very clear, and the controls are very simple. They fit in my ears very nicely with three sets of in-ear tips to fit your needs, and the piece that wraps around the outside of your ear is adjustable to make the fit very solid, even if you are bouncing your head violently to the music or doing a heavy workout. The only downside I can talk about is the bulkiness of the case, Other than that one thing, I would highly recommend these earbuds to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Love my Beats

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would absolutely recommend these headphones!! Great sound and call quality! As someone in the trades I need something that won’t fall out of my ear and these do the trick!! My pair was refurbished and they still sounds amazing!

    I would recommend this to a friend