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Customer Ratings & Reviews

Your price for this item is $109.99
The comparable value price is $199.99

Customer reviews

Rating 4.3 out of 5 stars with 4476 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers enjoy the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones for their exceptional sound quality, comfortable fit, long battery life, and reasonable price. They appreciate the convenience of wireless connectivity and find them suitable for workouts. However, some users have concerns about the volume not being loud enough, lack of bass, and occasional defects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 4,476 reviews
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Bummed Out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed honestly. My wife really wanted beats headphones and we were really excited to find a decent deal on these. From when we first received them, everything was fine for the first month, but then the headphones started having problems. They would never charge when in the fully charged case or we would have issues getting both headphones to connect to her phone. I know we bought these refurbished but to still spend close to $90 and to have this happen is extremely disappointing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    LOVE EM!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love them! They are so comfortable and sounds great! I couldn't tell mine were refurbished if I didn't know it. All my stuff looks practically brand new and my ear buds were brand new. Thank you, Best buy!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This beat earbuds are great, sound quality was amazing and fir being refurbished they outstandingly good. I would recommend this product fir anyone who's looking for some really good earbuds for working out for even just chilling out with.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Great set of ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of wireless headphones, would like for them to pick up my voice better when not speaking loudly. No worries about them comming off while being active.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Crisp highs and solid lows.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very pleased with the truly wireless earbuds. The sound is very clear, and the controls are very simple. They fit in my ears very nicely with three sets of in-ear tips to fit your needs, and the piece that wraps around the outside of your ear is adjustable to make the fit very solid, even if you are bouncing your head violently to the music or doing a heavy workout. The only downside I can talk about is the bulkiness of the case, Other than that one thing, I would highly recommend these earbuds to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Very comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, comfortable & flexible.....but the most important is the sound! I enjoy listening to my music with this beats earbuds!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Refurbished Worth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a pair of refurbished ones took a chance and it’s paid off. Great sound, stable in ears even with sweat does not fall out or need to be constantly adjusted. Only issue no manual but they’re refurbished so no biggie just found it online

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 3 out of 5 stars

    Nice, but left bud faulty.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used these for almost exactly 3 months. I run nearly every day and have used these Powerbeats each time I have run. - These look cool and sound good when they work. They fit well in the ear and don't fall out during runs. The sound is great and the compatibility to my iPhone is wonderful. - The charging case is bulky and slippery. The ear buds don't fit nicely in the case unless you get them just right. Also the charging dock magnet and the ear buds don't flawlessly fit together unless, again, you get them just right. - The battery on the left ear bud runs out very quickly. I am guessing that these are faulty, but I can only write a review on how they appear and work for me.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and comfortable to wear for a long time

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats Powerbeats Pro Geek Squad Refurbished

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly thought them being refurbished i would have issues with the headphones connecting to my iCloud account through my iPhone but i had no issues and they work great, no problems with sound or any visual damage so it worked out .i would be happy to purchase geek squad refurbished again

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Honest Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these! They came just like new. No scratches or anything. The only thing was the box came with a sticker that left a mark when I peeled it off. I'm glad I got these instead of airpods. Airpods for me constantly fall out, these stay in no matter what I do. Sometimes I just have them in my ear throughout the day, They don't feel uncomfortable or heavy. They're perfect! I was also able to use them while snowboarding in the mountains. Never fell out.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good sound. Functional design.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are tired of your airbuds constantly slipping or falling out of your ear during your excersise then these Beats by Dre might be your solution. The design is comfortable to not notice and the sound is impressive. I highly suggest!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    They looked brand new

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little skeptical about buying certified refurbished but they looked brand new, they came with brand new ear tips and new charger. I have AirPods(second gen), AirPods Pro and these. I would say these stay in your ear way better than the AirPods Pro and have the same sounds quality even without the active noise cancelation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best earbuds I have ever owned. They do not come out. Phone callas are great, listening to music is great, and they are the best thing for working out. Wish I would have bought them earlier.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Buy these now! Today not tomorrow!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect sound and microphone amazing earbuds. One of the most impressive designs for a wireless pair of earbuds I have ever experienced. Used this for about 4-12 hours straight on and off with no battery left and after about 6-7 hours they hurt my ear a little bit. Still worth every experience I've had to use with them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first they feel awkward to get into your ear, the case is very large, they don't connect immediately and the left side sometimes the sound stops. But when they work the sound is good and talk quality is good. And I can't connect to my computer

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great sound but, a few sync issues with Android

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid headphones for being refurbished. I have had a few issues with the the left headphone in particular staying in sync with the right headphone. The left has given me issues as well being the only one connected. I'm chalking this up either the return or the fact I have an Android phone. They are theost secure totally wireless headphones I've had due to the design. I wish the Google buds took note of the design. I got these for working out in and they do great for that. Over all I'm happy with them. I'd probably even buy a newer model at release

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfetc Earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My perfect earphones ! I can ear everything and I love completely the sound

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these because when I’d get sweaty my AirPods would fall out my ears. These stay in and I don’t have to worry about them falling. The sound of quality is great as well. Happy I purchased these!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great deal!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was awesome, at over 50% off… After reading some reviews before hand, I was worried what I might get. They do work and sound great but I was a little disappointed to see what looked like earwax already inside the rubber earplugs! A little disgusting. Debating on bringing them back into the store at this point.

    No, I would not recommend this to a friend