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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 4484 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 4,484 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    great fit.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    feels great, great sound. fit nicely . sometimes i cant tell they are in because how light they are.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    A perfect purchase!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fit! So comfortable and the sound quality is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use them for construction work, they stay in your ears well, only wish they had active noise canceling to cut out loud noises. Sound good and have great battery.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Wireless Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, very comfortable to wear especially for those who are active , and really good battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great for my work outs. Stay in the ear when running. Sound great. Long battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 2 out of 5 stars

    Sony Sounds Better, Apple Fits Better

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These would be nice if they lasted and if Apple supported their stuff. They didn’t and they don’t though so such is life when you live just past warranty. Sound wise they’re okay. The WF1000 XM3’s sound much better and have actual EQ and I’m eyeing the new XM4’s but these are serviceable sound, way better than EarPods. They also have way better fit and feel and way better battery. The case is huge but that’s for the ear hooks which are great. For what they are they’re good but they will give out and Apple will want to charge you 200 plus dollars for their hardware failure.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    Close but not quite there

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pairs easy with Apple devices, sound quality much better than previous beats products, not as bass heavy. Excellent battery life for true wireless. lightweight but for me the buds dug into my ears a little too much.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    stays in while exercising and waterproof

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a number of ear pods that just won't stay in my ear while exercising, I tried these over the ear kind. And boy did they work. And the clip is bendable to customize the fit. Another surprise is I left one in my laundry and after the wash and dry it still works! Lastly, the button (b logo) is not so sensitive to be triggered when adjusting the earphone like I had trouble with others.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Sound quality

    Rated 5 out of 5 stars

    Refurbished, but New and Quality. Best decision!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this thinking that I could get some high quality noise canceling wireless earphones for a fraction of the price, and not expect anything of it. But it turns out this is probably the best purchase I made on an geek squad refurbished item. Like brand new, and the sound is crispy/bassy. If you're on the fence on purchasing a refurbished item, just go with your gut instinct and pull the trigger! I highly recommend, and beyond satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came looking like brand new. Came in original packaging with even the stickers in the box still. Only reason they don’t get 5 stars is they take some adjusting to fit comfortably but they sound good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Beyond my expectations

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually dont buy refurb products but i needed to replace my AirPods and not lay too much. Needless to say they have been a great deal. Not only do they last for almost double my AirPods would… but the sound is just as good. Great product for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic quality, easy to connect, and holds a charge.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AMAZING BUY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy. Using it for working and exercising. Bass is excellent.Lightweight and sound is amazingly crisp

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Probeats truly wireless

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new headset, especially since the sound is so clear. Though it does not come with a charger, I’m able to use my Apple charger. Plus it doesn’t fall off my ear when I’m exercising. However, I would just like the inner piece to be a little softer cause after a while of wearing them than irritates but most headsets irritate me after wearing awhile so not sure if it’s the headsets of just me so I give it a 5 star.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great ear buds!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit the ears great and sound amazing! Would recommend highly.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great buy, comfortable, controls on both

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer earphones that hook over the ear so when I'm exercising or just moving a lot they stay on. These are great! They are comfortable, come with different size ear pieces, and they sound really good. I can use them for phone calls as well. One of the selling points for me was that both have the volume/hang up/skip song controls because I often only use one of them and I like to switch off.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    GREAT DESIGN

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD SOUND, GREAT FOR WORKING OUT, THEY NEVER FEEL LIKE THEY ARE GONNA FALL OUT. Down side, The Phone mic is a little shaky, I'm not always heard clearly on the other end. I purchased a refurbished model for $120, if I had paid full price ($250), I would not had been satisfied with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these because when I’d get sweaty my AirPods would fall out my ears. These stay in and I don’t have to worry about them falling. The sound of quality is great as well. Happy I purchased these!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    The best for active use and comfort!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is equal or better to the airpods, except these never fall out of my ears and are extremely comfortable to have in for extended periods. The only complaint is the size of the case, but not enough to ding it badly.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphones work well. Thought they'd hit a little harder for the price, but the clarity is great. And they stay put in my ear.

    I would recommend this to a friend
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