Customer Ratings & Reviews

Little disappointed considering they're $200, the sound quality is just sub par. Wind noise is pretty terrible as well considering they're marketed as "active". Sticking with my $100 Pixel buds that work and feel far better.

Opened these refurbished powerbeats, charged them, and use them once - only never to be functional ever again. After that one time, they never charged, never paired again, never showed a white light, and were subsequently returned. Despite being refurbished by Geek Squad, they refused to even touch the box or give me tips without coughing up $40 (which I refused to do). Apple couldn't offer any solutions, nor did any of my self Googling troubleshooting. My suggestion: don't buy refurbished. They will be such a waste of your time and energy.

Great at 1st but my left one just stopped working!

Case is huge. The Beats App plus many features don't work with android devices, which was not clear from the Best Buy product info. Could not pair with, nor find with my own phone. Only paired with hubby's, and by the time we realized he wouldn't need them, it was to late to return. BustBuy wins again.

I would recommend these for any activity. The sound quality is amazing.

I changed my address but I also wanted too track item.

like the product, but disappointed in the refurbishing efforts. First pair would not stay charged; swap them for a second pair. Left earpiece in the second pair did not work properly. Gave up and returned them.

These Powerbeats are ok, I also have the jabra 75t those are great besides the falling out of my ear . These on the other hand never fall out of my ear but they do not have noise canceling and after an hour of wearing my ears become sore to the point I have to take them out . Also you have to alway check and recheck that each bud is sitting in the charging dock correctly again comparing to Jabra 75t I wouldn’t use these as much. I’d rather just wrap a hat around my head and stay with the Jabras .

I only used these for the most 10 times and the rughr ear bud keeps disconnecting for this much should be better quality

Terrible. The mic was dysfunctional but was not noticed until a few days after the 14 day return period. (I do not use these on the phone much) BB would not stand behind their "refurbishment" Wasted $140

Only one earbud had sound. Poor connecting to device.

I bought these refurbished thinking I was gonna save some money and they ended up not working like 4-5 days after I bought them. I had to return them and buy the real pair. these are like fake knock offs, the dude at the register even said they were different model numbers when he made the exchange.

Those earphones which I buy doesn’t work properly to hear them the volume was to low poor Quality

When I received the headphones they had no charger in the box, and no ear buds. I’ll have to return them since they are completely useless if they don’t have any charger. The box was damaged and the product had nothing that was advertised online.

I bought them in December 2023 and they malfunctioned in April and I could not return them. Do not waste your money on the refurbed beats.

I hade to clean them! They were dirty and had ear wax in the ear pods. The left pod was charged fully but drained after 30 mins. I wouldn’t not buy them again. I returned them for a full refund.

Wow.... Did not expect that. I thought I was buying myself an upgrade from my JBL earbuds. Not so much..... Sound quality is horrible with these..... weak and tinny

Great fit awesome noise canceling,they don’t fall out favorite ear pods now

Havent received any of my items yet. Been almost a month and still no word from anybody

Absolute junk failed 1 day after able to return to store . Will not charge or connect . Was able to return till 16th and on the 17th they failed .