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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4488 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 4,488 reviews
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Best earbuds I’ve experienced

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, very comfortable fit, long battery life!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Best Headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the most comfortable headphones I’ve ever had. I wear them when I’m at the gym and they stay put. Definitely recommend. Had AirPods prior to this so these are an upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Beats Quality Earbuds

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without the over the ear part most if not all will come out of the ear when exercising. These stay in place and have the highest quality. I previously used only BOSE, and they are good earbuds but doesn’t compare to Beats!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Refurbished isn’t always bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase these refurbished earbuds the price was spot on cheep there so reliable great sound I use them on a daily battery life is great having no issues highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Can’t go wrong with the awesome headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own a pair of BeatsX, powerbeats3, and AirPods. All sets are still in good Working condition. However, my wife suggested buying me the Powerbeats Pro as a Christmas gift. I love that they are separate for each ear and stay in place, unlike my AirPods. Beats has done it again, a lot of power and bass in a small package.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Best pods ever

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality, comfort, durability, and holding a charge, make these pods the best.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good but not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When both earnuds are working, they’re awesome. But often, the left is off and the right is on, then I have to put both in the case, sometimes 2-3 times for the lefr to come back on, and it’s inconvenient

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great, comfortable earphones that's long-lasting!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphones really do last the full 9 hours and is easily adjustable! A lot of people complain about the discomfort but that's only if you wear them for like a full day but wearing this for like 4 hrs straight and then taking a break after and then putting them back in should feel like nothing. Very light and professional-looking in a sense. I wear them to work and to the gym. Overall, a great deal!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Better quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the price. Longer battery time and good sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    The best blue tooth head phones yet!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, great sound, perfect for my workouts! Definitely would recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Useful

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are best ones I have own so far.So good I wear a second set for my work cell phone. I love that since they are independent. It allows me to wear one bud in my left ear for my personal phone and the another bud on the right ear is my work phone. When I run marathons or go for bike rude, I can wear one bud at a time and they last the whole day.I bought a third set and gave it to my son.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great ear buds!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit the ears great and sound amazing! Would recommend highly.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Nice wireless earphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice wireless headphone but needs a tweak to be a perfect one. Sound is good. Fit is good. But the only big problem i face is sometimes it wont charge. We will realize once we take for the next use. They need to fix this issue. Sometimes frustrating.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound, great fit!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound quality and the perfect fit behind the ear. The battery is Great!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came looking like brand new. Came in original packaging with even the stickers in the box still. Only reason they don’t get 5 stars is they take some adjusting to fit comfortably but they sound good.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best of the best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted an earphone that was not going to fall off my ears, sound great and be comfortable. These are top notch. Amazing sound quality verses other earphones I’ve tried that were cheaper. These are a bit expensive but worth it if you want awesome sound quality, especially with listening to music. Also, the refurbished earphones that I received are like new with no wear whatsoever.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Powerbeats Pro

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great and the battery lasts a long time. I'm just taking down a star because the item wasn't cleaned before shipping and I didn't qualify for a price adjustment a few days later when it went down in price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Beats Powerbeats Pro

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These blew me away! I am able to remove the earphones and It automatically pauses my music playing on the iPhone. When I insert the headphone back into my ear the song picks up right where it left off. Great sound quality and the case charges the head phones. So after listening to music if the earphone does put it in the case and in several minutes it will be fully charged again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds are really nice! I love the sound quality and it’s so much easier to hear someone when on the phone. The battery lasts longer than my airpods did and they fit better too.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Excelent Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from a pair of in ear Samsung's that sounded great but wanted to fall out of my ear during any strenuous exercise. Bought the Beats because of the over ear design. Couldn't be happier. Sound is great and they stay put. Even when they slip they only move slightly. They never come off the ear or feel like I could lose one. I would suggest this to anyone that exercises hard.

    I would recommend this to a friend