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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 4484 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 4,484 reviews
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Excellent product!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily to connect to devices. Very durable product and stay place in your ear. Great product!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great Wireless Earphones!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Beats by Dr. Dre are a perfect option for active users. The over the ears design and multiple sizes make for the right fit and function. The sound is very good and the control options work well for me. I have had trouble keeping standard earbuds in and finding a comfortable fit for longer active wear. I recommend these highly. Because these are Geek Squad Certified Refurbished, they are also an excellent value.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Small put powerful

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, comfortable, and stay out when riding my bike.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Beats Quality Earbuds

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without the over the ear part most if not all will come out of the ear when exercising. These stay in place and have the highest quality. I previously used only BOSE, and they are good earbuds but doesn’t compare to Beats!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Finally found the right ones!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The comfort, the sound , the quality all live to the hype. There are best earphones I have ever owned. I would never know they were refurbished, everything looked brand new. I run about six miles every morning and there is no movement with these and they sync up so well with my iPhone. I had the Beats pro3 before and these are SO much better. Invest the money in these they are definitely worth it, enjoy!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, extended range, great battery life, low volume

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Nice sound..

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound!! Very comfortable ..just not as loud as I thought they would be..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best sound quality from Apple

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own AirPods, AirPods Pro’s and now these. Off all three these have the best sound quality and bass. You have to get the right silicone ear piece For you but once you Find it from the ones supplied you’ll hear solid bass. Love these And mostly use them for the gym but when I want to hear the bass on a track or video I use these always. Haven’t talked on the phone yet or traveled with them to compare them to the Pros.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Tight Fit. Great sound. Keeps its charge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tight Fit. Great sound. Keeps its charge. First time buying Refurbished. Feel like new!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent bass in a small package

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro: After successfully connecting my phone to this wireless earphone; I have say the sound quality is first class. The bass level is the best I've experienced in a wireless earphone. Con: No volume control. Took me a few minutes to get it to connect to my android phone.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Great sound and comfort.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable headphones. Stay in place during workouts. Good quality sound. Very impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Best earbuds I’ve experienced

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, very comfortable fit, long battery life!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    was surprise

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was hesitant to purchase a refurbished item but i had not issue since i got the product over 2 months ago. The battery hasn't let me down yet and the sound is just what i have expected from a beats product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounded phenomenal, but wouldn't hold a charge for even a couple of days. Sat in the charging box for 2 days and there was no charge left in the box or buds. More of an apple focused product, android users beware

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Best pods ever

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality, comfort, durability, and holding a charge, make these pods the best.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Can’t go wrong with the awesome headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own a pair of BeatsX, powerbeats3, and AirPods. All sets are still in good Working condition. However, my wife suggested buying me the Powerbeats Pro as a Christmas gift. I love that they are separate for each ear and stay in place, unlike my AirPods. Beats has done it again, a lot of power and bass in a small package.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great wireless beats

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just an overall great pair of earphones. No glitches, can seamlessly listen to music and switch to phone calls easily. I like the no wires, gives freedom. No issues, i would recommend to others

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and comfortable to wear for a long time

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great, comfortable earphones that's long-lasting!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphones really do last the full 9 hours and is easily adjustable! A lot of people complain about the discomfort but that's only if you wear them for like a full day but wearing this for like 4 hrs straight and then taking a break after and then putting them back in should feel like nothing. Very light and professional-looking in a sense. I wear them to work and to the gym. Overall, a great deal!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    No charging cable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just received the refurbished power beat pros. First let me say that I realize they are refurbished. I had no expectations of a brand new product. They arrived in a plain white box that’s been taped up. The ear phones are in the charging case and that is literally all that’s in the box. No charging cable and no silicone ear pieces. According to the specifications, these both should have been included. These are completely dead so I can’t even see if they work until I get this type of cable. After 15 minutes with support, I’m told my options are to return to the store for a refund or I can ship it back to them for a refund. According to the website, they are not in stock at my local store. Wont be getting anything refurbished from Best Buy again.

    No, I would not recommend this to a friend
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