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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 4484 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 4,484 reviews
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    The best blue tooth head phones yet!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, great sound, perfect for my workouts! Definitely would recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Useful

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are best ones I have own so far.So good I wear a second set for my work cell phone. I love that since they are independent. It allows me to wear one bud in my left ear for my personal phone and the another bud on the right ear is my work phone. When I run marathons or go for bike rude, I can wear one bud at a time and they last the whole day.I bought a third set and gave it to my son.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best set!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What’s not to like about this set of headphones! Always last long life and weariness!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Nice wireless earphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice wireless headphone but needs a tweak to be a perfect one. Sound is good. Fit is good. But the only big problem i face is sometimes it wont charge. We will realize once we take for the next use. They need to fix this issue. Sometimes frustrating.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound, great fit!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound quality and the perfect fit behind the ear. The battery is Great!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Excellent sound quality. Great for running

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great for running or active-movement sports and exercise. I love the ear-wrap clips as they hold the ear phones well while running. Sound quality is very good. I use them nearly daily.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best of the best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted an earphone that was not going to fall off my ears, sound great and be comfortable. These are top notch. Amazing sound quality verses other earphones I’ve tried that were cheaper. These are a bit expensive but worth it if you want awesome sound quality, especially with listening to music. Also, the refurbished earphones that I received are like new with no wear whatsoever.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Powerbeats Pro

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great and the battery lasts a long time. I'm just taking down a star because the item wasn't cleaned before shipping and I didn't qualify for a price adjustment a few days later when it went down in price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Quickly loses power, connection + user confidence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite my expansive patience, days of tedious troubleshooting and Apple-fandom, I must say, this product SUCKS! The earbuds sound fine, when they connect with my iPhone… and that’s the issue… Though the earbuds connect, said connection is very awkward, inefficient and unreliable. First, the Bluetooth connection is awkwardly initiated with the earbuds in the case. Once connected, the earbuds are controlled/adjusted in some instances via a weird/awful, proprietary app… and in other instances, the earbuds act/respond like any other Bluetooth headphones… consistently inconsistent and VERY confusing. Finally, and most importantly, these earbuds would regularly (often within minutes of pairing with my iPhone) disconnect, randomly + rapidly deplete their “full” charge, for no apparent reason, over the past six-weeks, I’ve only been able to experience a consistent connection, without issues, interruptions or low-power-warnings, for <15-mins. Perhaps I received a bad pair…

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Best workout headphones

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great comfort, sound, ease of use, and battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Beats Powerbeats Pro

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These blew me away! I am able to remove the earphones and It automatically pauses my music playing on the iPhone. When I insert the headphone back into my ear the song picks up right where it left off. Great sound quality and the case charges the head phones. So after listening to music if the earphone does put it in the case and in several minutes it will be fully charged again.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Nice sound; oversized cse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good base sound. Long battery life. Very short quick charge.However the carrying case is rather large and bulky. So I recommend to fully charge and leave case in car console or at home. Not practical to be carried in pocket.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Excelent Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from a pair of in ear Samsung's that sounded great but wanted to fall out of my ear during any strenuous exercise. Bought the Beats because of the over ear design. Couldn't be happier. Sound is great and they stay put. Even when they slip they only move slightly. They never come off the ear or feel like I could lose one. I would suggest this to anyone that exercises hard.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy to use, great sound quality. Only issue I had is that it sometimes only connects one earpiece and so you just have to put them back in the case and take them out again just as a quick reset. All in all great product for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great set

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quality and ability to stay on while working out is worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Affordable

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great sound quality and comfortability!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Nonw

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit and great sound. Seems to hold a charge for long use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This beat earbuds are great, sound quality was amazing and fir being refurbished they outstandingly good. I would recommend this product fir anyone who's looking for some really good earbuds for working out for even just chilling out with.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    you won’t regret it!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the beat headphones i’ve ever owned. they’re comfortable, stay in your ears, and the sound is amazing. love love love these! they’re the best for hot yoga

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Fit

    Rated 5 out of 5 stars

    Great for the Gym.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice - Comfortable - Plenty of Volume - Secure on the ear - Long Battery Life.

    I would recommend this to a friend
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