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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 4484 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 4,484 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Forget the AirPods!?!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound, the quality! I was debating wether or not if I should get the AirPods or these.. and my friend had a pair and I tried them on and listened to them and right off the bat I was sold there really secure like I don’t feel like there gonna come off at all.. it’s perfect for running and the gym.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    What Are you Waiting for?

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Quality. I like this style because they don’t fall out. I’ve lost the other styles several times. Would buy again and again if I needed to.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great EarPods

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item and great price sound is amassing and so comfortable to wear all day

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    New earbuds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had same old earbuds a while. Wanted better quality sound. These are a lot better and got at a good price. Once paired with my phone i now use to make workouts easier since starting back going to the gym.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Mixed feelings

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that the earbuds fit snug in my ear without fear of them slipping out. It's always been a challenge for earphones to stay in my ears, especially when working out. However, if I wear them too long, my ears start to hurt and become sore. Biggest negative is that one of the earphones cuts out every now and then, even after being fully charged. Not sure if that's because these were refurbished or something else. Overall, the sound quality is good when listening to music, but not when others hear me on their end of a call. Call clarity was a huge reason I tried a more expensive earphone solution compared to the Samsung bluetooth headphones I used to get. For me, this did not live up to the standards and positive ratings I researched before deciding on this purchase.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Interesting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still getting used to adjusting the volume and the wrap around. I had iPods before, so this is a new experience for me. They have great sound and a long battery life, which is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for workout

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these I had a pair that were connected why wire but during workouts sometimes it would be difficult however these are perfect because they’re wireless they work well sounds good I haven’t had any problems with the charging

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Bummed Out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed honestly. My wife really wanted beats headphones and we were really excited to find a decent deal on these. From when we first received them, everything was fine for the first month, but then the headphones started having problems. They would never charge when in the fully charged case or we would have issues getting both headphones to connect to her phone. I know we bought these refurbished but to still spend close to $90 and to have this happen is extremely disappointing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfetc Earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My perfect earphones ! I can ear everything and I love completely the sound

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Beats

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! I had the old wireless beats that were still connected! But these work great, love them! The bass is really deep and battery life is great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great earphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave it only 4 stars just because after using them for more than two hours they start to bother me a little inside my ear. But the sound and bass are great and also light weight

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfort and clear sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable in the ears while working out. Sound christal clear.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing bass sound and great fit. If you pick the right ear pads it made a huge difference on the sound when it sealed properly.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great for workout and also long-term use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and very comfortable. The interaction through the buttons is easy and intuitive. Good for workout but also to have through the day

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Powerbeats never disappoint!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great and fit very comfortable. Definitely worth the price when upgrading your earphones.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product has good Quality sound the battery holds a good charge!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    These are the best beats headphones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best Beats device I have purchased and I have purchased several. It syncs well, very good quality sound, comfortable over the ear. The only negative is they only can be charged one way.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work exactly the way I need them. They are on my ears while I do yard work and exercise. I only wish I bought the ones that have wireless charging. They utilize the old charge cord.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Excellent quality - make sure you charge correctly

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality and fit. My only concern is that occasionally the right unit doesn't correctly fit the connector in the case, so it doesn't charge - so just be careful that you properly insert both units into the charging port.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    B headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are spectacular, the sound quality is better than I expected. It does not bother to use them, they do not tire your ears, I recommend them.

    I would recommend this to a friend
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