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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 4484 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 4,484 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great pair of earphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality. Best thing is that it sits on the year due to the ear loops. I struggle to get other earplugs to stay on esp on the move. I have tried several other brands. This is really good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for refurbished

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well! No issues! Great sound. No issues connecting or setting up

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Not Just Any Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are so comfortable. The sound is excellent. I like how they connect instantly to my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my beats. The sound is everything and they last all day. I’m at work for 10 hours and I don’t have to charge my beats probably till around 8 that night from 7 that morning. You can’t go wrong with these beats.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Stay on ears great for workouts, and moving around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job, not bad at all, it is just I like the sound quality of the apple air pods better. I just can't buy those for my husband because they fall out of his ears, and he loses them. These fit great and they don't fall off. He likes them I just think they need better sound quality. For a less expensive option it is great for people who need them to stay on. Air pods do not stay in your ear if you are moving around a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    BEAT1

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    QUALITY SOUND!! EASY CONNECTIVITY!!! TRACKABLE AND WEARABLE ALL DAY LONG.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Still trying to get used to them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m on the fence with these earphones. The sound is great and is what you would expect from Apple/Beats by Dr Dre. The thing I haven’t gotten used to is how BIG the charging case is and how I still find it difficult to put the earphones back into the charging case. They are super easy to pair as they work just like the AirPods. I also like that there is a volume toggle button on both earphones. They are a bit pricey but I got a really good deal on a refurbished pair and also used some BestBuy rewards points. Not sure I would be happy if I had paid full retail for these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    The Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product! Great for use in gym. They drown out all background noise so you can zone in an focus on your workouts

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great gym headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these with an android phone and they work fine. They disconnect sometimes so I thought it was a problem with my phone so I started using them with an iPhone and the same thing happened. Apparently this is just a problem with these headphones. Its not often but enough times to be noticed

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have bought for myself and husband, twice. Everyday use at work, gym, phone calls. Great battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Love my beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the beats, never falls off my ears. Independent of each other if I need only one on. Would buy them over and over.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with refirb- got these as reviews indicated great audio quality good battery life and ear hook keeps them in place when I exercise - case is a little big but not a problem. Case recharged quickly

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound qaulity, seemless connectivity witb iphone and great range. Overall very happy with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a great purchase and upgrade from the airpods. Longer battery life but yet only 2 things i dont like. Sometimes if you dont secure the headphones to the case they wont charge and also have had to place them back in case because they wont connect.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for my son. They fit great. Sound quality was excellent. He likes the fact they fit over/behind the ear.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was wondering which ear phones would be better for me since I have a very greasy skin and those ones are perfect! The sound it self it’s amazing and it holds on your ear without any harm. It’s pretty comfortable! I’m very happy with my choice!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are good quality, the wrap around part is a little irritating to the ear.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Condition

    Rated 5 out of 5 stars

    Refurbished but excellent condition.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although refurbished the Powerbeats Pro Totally Wireless Earphones are in excellent condition. They are clean and work extremely well. I mainly use them during my daily walks. They are comfortable in my ears. I highly recommend Geek Squad Certified Refurbished products,

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great buds!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds! The sound is really good, love that they stay in your ear. Would highly recommend!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Small Beats that pack a punch!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice to wear while being active! The sound quality is super sweet - clear and loud! Definitely my favorite in-ear headphones to wear by far!

    I would recommend this to a friend
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